Christina N. Bambach

**** ****** **** *******, ** 21076 – 443-***-**** – adn6sh@r.postjobfree.com

EDUCATION

East Carolina University College of Business, Greenville, NC

Bachelor of Science in Business Administration: Marketing

Member of American Marketing Association Fall 2019-2021

Dean’s List Fall 2017

Founding Member of Alpha Gamma Delta Sorority Fall 2017 – Spring 2018

Emerging Leaders Certification Spring 2021

EXPERIENCE

Kelsey’s Irish Pub Ellicott City, MD May 2015 – January 2020

Greets all guests with a outstanding customer service and professional demeanor to create a friendly environment

Organizes large party reservations both online and walk-ins in a timely manner

Constantly communicates with the restaurant team in order to provide a smooth shift for the entirety of the team

Gathers in the moment feedback related to overall guest satisfaction and reports back to management

Inspected dining room and entrance for cleanliness. Checked on proper supply levels and required staffing.

Assists team in set up and break down of the dining area at the beginning and end of days

Plans large events and catering

Manages main telephone line for the restaurant, answering customers inquiries about the establishment

Uncle Julios, Columbia, MD

Server May 2019 – August 2019

Advertises, markets, and recommends menu items to ensure customer satisfaction

Significantly increases guest check averages by marketing seasonal promotions, specialty items and wine pairings

Promptly addresses customer complaints/recommendations and refers customers to management when necessary

Exercises interpersonal skills while building rapport with a diverse range of diverse range of customers, managers, and team members

Achieves and surpasses individual standard goal of 1000 dollars in sales daily

Follows all food and beverage standards to maintain a clean and safe environment for all

Dedicated to ensuring customer satisfaction by remaining accessible and friendly

Skilled at anticipating, identifying and fulfilling guest needs and clarifying special orders

Francesca’s Boutique, Columbia, MD

Stylist May 2018 – August 2018

Set up display windows with new products and promotional/seasonal signage in a welcoming manner using instructions sent from the corporate office

Maintained organized display of products and all inventory throughout the store

Recommended appropriate suggestions of products to customers based on their needs and preferences

Processed check out transactions

Ensured stellar service through straight forward salesmanship with all customers

Packed and unpacked old and new inventory

Answered questions about the store and all of its products

Enterprise Holdings, Linthicum, MD

Management Trainee Intern

Position deferred due to pandemic

VOLUNTEER

Little Willie Center, Greenville, NC - The Little Willie Center was created to be a safe place where local children could find love, encouragement and a hearty meal with quality role models.

Volunteer September 2019 – May 2021

Tutors one-on-one with children between the ages of 5 and 12 in a range of topics including but not limited to math, writing, reading and history

Assists in arts and craft projects with groups of children providing clear and simple instructions

Entertains children by participating in group educational games

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