Team Lead Tracer

YESSICA ARIAS

***** ********* **, ********, **, *8105 • 704-***-**** • ****************@*****.***

Enthusiastic Bilingual Team Lead -patient Care motivated to work with patients, families and care teams in the most efficient and effective manner. Friendly, adaptable and collaborative professional able to devise satisfying solutions to complex problems. Capable of working with a diverse patient population and fostering relationships.

Focused

Dedicated

Organized

Resourceful

Responsible

Accomplished

Decision making

Goal setting

Administrative supervision

Nursing background

Patient education

Team Leadership

Care planning

Multitasking ability

Nursing - Associate of Arts - 2017

Central Piedmont Community College - Charlotte, NC Team Lead Tracer - June, 2020 to June, 2021

Accentuate Staffing - Raleigh, NC

Builded and trained an Emergency response remote team in uncertain times Covid-19 mentoring, coaching, and supporting new contact tracers via remote by relaying information on company procedures, and assigning task as well as providing constructive feedback after job tasks were completed. Experience working with Microsoft Teams. Promoted from Contact Tracer to Team Lead within 5 months due to outstanding work performance. Led weekly remote meetings among training staff to brainstorm and ask questions, enabling peers a venue to resolve issues quickly and effectively.

Collaborated with team of 18+ to help stop the spread of Covid-19. Rotary International

Pitta tekka

Professional Summary

Skills

Education

Work History

Accomplishments

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