RESUME

PATRICIA ANN BARRON Cell Phone: 909-***-****

***** ***** ***** *********: English & Spanish

Diamond Bar, CA 91765 Email: adn5zo@r.postjobfree.com

LinkedIn: http://www.linkedin.com/pub/patricia-barron/9/560/7a0

Award Winning Sales Manager, Salas Trainer, Senior Account Executive and Customer Service Manager in the telecommunications industry seeking a new position to utilize my skills and expertise. Experienced Marketing Manager for various marketing corporations in Southern California managing large community events locally and nationally with a focus on the Latino Market.

EDUCATION:

1995 – Cal Poly University - Pomona, CA – Completed Graduate Business International Marketing Internship Program emphasizes on Latino Marketing

1988 – Ohio State University - Columbus, OH – Completed Graduate Business Marketing classes emphasizes on Latino Market

1987 – University of West Los Angeles School of Law – Culver City, CA – Bachelor of Science Degree – Paralegal Studies

2014 – New Horizon Computer Center – Completed CCNA Cisco Classes COMPTIA, NETWORK ++, NETWORKS

2000 & 2003 – Verizon Yellow Page Advertising Training for SUPERPAGE.COM; SEM Internet Advertising Programs

2010 – 2011 – AT&T New Media Yellow Page Advertising Training for AT&T YP Directories; SEM Internet Advertising Programs

1996 – AT&T Consultative Sales Training; AT&T Solution Selling; AT&T Spin Selling Training; AT&T Executive Management Training; AT&T Customer Service Training; AT&T Product & Services Sales Training; AT&T Voice Services Training (POTS, BLs, PRIs, VoIP); AT&T Data Services Training (MPLS, BGP, PTP); AT&T Internet Bandwidth Training (MIS; Collocation); AT&T Networking Training (LAN, WAN, GIGMAN); AT&T Ethernet Training (EoC, EoTDM)

1984 – 1993 – AT&T Bell Labs Text Processing Training; UNIX Trainer; Project Management Training; HR & Financial Services Training

ACHIEVEMENTS

Recipient of AT&T Bell Laboratories Award 1989- 1993 contributions to Affirmative Action Programs and Diversity Programs

HISPA (HISPANICS AT AT&T) Member Board of Directors – 1987-1996; President of Columbus, OH HISPA Chapter – 1988-1989

HISPA National Century Club Award for Community Service – 1991-1993

Recipient of AT&T CONSUMER DIRECT - President’s Club & Customer Service Awards 1993-1998 – Increased new revenue accounts by $2M annually

Recipient of AT&T GROWTH MARKETS – Top Sales Award & Top Customer Service Award 1998-2000 – Increased new revenue by $3M annually

Recipient of VERIZON National Cover Sales Magazine Award & Super Customer Service Award 2000-2003 - Increased new revenue accounts by $1M annually

Recipient of AT&T CALIFORNIA – Excellent Sales Award & Excellent Customer Service Award 2006-2009 – Increased new revenue by $2M annually

Recipient of SOMERA COMMUNICAITONS – Highest Sales Award Domestic & Internationally & Best Customer Service Award 2003-2006 - Increased international new revenue by $5M annually

AEG, STAPLE CENTER – Excellent Security Award - 2016

MANAGEMENT SKILLS:

Expert in providing excellent customer service and building strong customer relationships with C-level management

Prepared and presented proposals with ROI to C-level management ; Prepared and presented RFQs to school districts, medical facilities and local government municipalities

Managed accounts teams and trained to provide excellent customer services to my module of existing and new customers (Cellular Specialists, Network Engineers, Video Conferencing Specialists, and, Data Specialists)

Managed GEM accounts (Gov’t, Edu and Medical) and collaborated with vendors for UCC solutions (Nortel, Cisco, Samsung, Ericsson, IBM, Microsoft, Lucent) and Infrastructure Cabling Vendors

Managed tradeshow events for AT&T and SONIC.NET; Attended Chamber of Commerce networking groups monthly

AT&T Bell Laboratories trained upper management staff for Diversity Classes

SALES WORK EXPERIENCE:

LVE BUZZ INTERATIVE (DISNEYLAND) – ANAHEIM, CA – 2019 – Present (Part-time)

Sales Manager – B2C Outside Sales

Responsible for the hiring, firing, managing and, training five Sales Representatives downtown Disney providing a Chase Disney Visa Credit Card to Disney guests

Sales Training with a focus on providing excellent customer services

Accomplished an increase in sales quota attainment monthly by 100%

GROUNDBREAKING COMMUNICATIONS – CHATSWORTH, CA – 2017-2018

Engagement Manager – B2C Outside Sales

Responsible for building strong customer relationships with property management companies providing fiber-optics for voice, data transport, TV entertainment packages and internet bandwidth for new and existing tenants

Focus on providing excellent customer services

SONIC.NET – EL SEGUNDO, CA - 2013 – 2013 (START-UP COMPANY in LA closed after 6 months)

Account Executive – B2B Consultative Sales (Hunter)

AT&T Reseller of services responsible for new acquisition accounts for SML businesses; Services: BL, Centrex Lines, POTS Lines, PRI, T-1s, Super Trunks ; Data Transport; Data T1s; MPLS, BGP, PTP; Internet Bandwidth and, Colocation services

Awarded for providing excellent customer services to new and existing customers

AT&T ADVERTISING SOLUTIONS – Los Angeles, CA – 2010-2011

Account Executive, New Media Specialist –B2B Consultative Sales (Hunter & Farmer)

Managed existing and new accounts designing advertising programs for telephone directories, and on-line directory, YP.COM, SEM on Google, Yahoo, Ask and Bing; Designed Mobile Social Media Programs; Services: Banner Ads, Display Ads, Neighborhood Ads, Video Ads

AT&T CALIFORNIA, Irvine, CA 92606 - 2006 to 2009

Technical Sales Consultant (Account Executive) –B2B Consultative Sales – (Hunter)

New acquisition accounts in Verizon footprint providing voice, data transport, and internet bandwidth for Major, Premier, Signature and GEM (Gov., Ed & Medical) accounts; Managed account teams; Services: BL, POTS Lines, T1s, PRIs, T-1s, VoIP, Data MPLS, LAN, WAN, Managed Internet Services (MIS), PTP, Data Fiber Optic Networks

Exceeded quota attainment monthly by 100%

SOMERA COMMUNICATIONS, Coppell, TX - 2003 to 2006 (START-UP COMPANY Closed after 3 years)

Global Account Executive, Repair Services – B2B Consultative Sales – (Hunter & Farmer)

Provided repair service contracts for out- of- warranty telecom equipment by OEM for telecom carriers both wireless domestic and international carriers; Territories: Western US, Mexico, Central & South Americas & Caribbean markets, travelling internationally

Exceeded quota attainment monthly by 180%

VERIZON INFORMATION SYSTEMS, Ontario, CA - 2001 to 2003

Premise Sales Manager– B2B Consultative Sales – (Hunter & Farmer)

Managed existing and new accounts designing advertising programs for YP directories, and on-line directory, YP.COM, SEM on Google, Yahoo, Ask and Bing; Designed Mobile Social Media Programs; Services: Banner Ads, Display Ads, Neighborhood Ads, Video Ads

Exceeded quota attainment monthly by 112%

AT&T CONSUMER DIRECT MULTICULTURAL DIVISION, Los Angeles, CA – 1993 to 1998

Sales Manager – Call Center Manager – Warehouse Manager –B2C & B2B Consultative Sales – (Hunter)

Sales Manager providing residential international long distance services with a focus on the Latino market

New acquisition accounts for AT&T international calling cards, AT&T Affinity Fund raising Program; Call Center Manager & Warehouse Manager

Supervised, managed and trained 145 bilingual sales representatives for four sales teams; ( Feet-on-the-Street Sales Team; Outbound Sales Telemarketers, Event Marketing Sales Team and, AT&T Affinity Fundraising Sales Team

Training focus on providing excellent customer service

Exceeded quota attainment monthly by 120%

AT&T BELL LABORATORIES and AT&T Network Systems, Columbus, OH – Employed 1984 to 1993

Positions: Text Processing, Project Manager, Financial Specialist, UNIX Trainer; HR Specialist

PART-TIME MARKETING – 1996 to Present

1)AEG, LA LIVE (STAPLE CENTER) – Los Angeles, CA – Security Office- 2013 - 2017

(1)Provide the security and safety to all AEG guests, employees and assets

(2)Focus on providing excellent customer services

2)FRODYMA ON-SITE MARKETING - Anaheim, CA – Marketing Event Manager - 1996-2005

(1)Managed Events: Universal Studies Events, Santa Ana Fiestas; Los Angeles Olvera Street Fiesta Patrias

(2)Clients: Columbia House, Purina, Barnum & Bailey Circus, La Opinion, Tums,, LA Times; Mission Foods

3)BDS MARKETING - Irvine, CA - National Marketing Manager 1998- 2006

(1)Managed Events: Fiesta Broadway, Marketing Programs at Best Buy, Fry’s & Wal-Mart

(2)Clients: Sony, Panasonic, Canon, Proctor & Gamble, Guerrero Foods, Nabisco Foods, Time Warner

4)MARKETRATION MARKETING -Santa Ana, CA – National Marketing Manager - 2004-2006

(1)Managed Events: Cinco De Mayo Fiestas, Houston, TX; Nascar National Marketing Event;

(2)Clients: Nabisco Foods, Tide, Home Depot, Pepsi, Coke. El Patio Foods; Las Palmas; Old El Paso Foods

5)CENTER SPOKE PROMOTIONS – Santa Ana, CA – Marketing Event Manger – 2008 to 2009

(1)Managed Events: Soap Box Races; Los Angeles Olvera Street Fiestas Patrias

(2)Clients: Red Bull; Kikkoman; Victoria Secrets

MARKETING SKILLS:

Responsible for hiring new hires and trained them for nationwide and local marketing programs for Sony, Canon and Panasonic

Recruited and trained marketing staff members for Fiesta Broadway (Los Angeles), Calle Ocho (Miami, FL) and Houston TX Fiestas

Expertise in consumer engagement and ability to analyze and craft market domination strategy

Specialized in implementing strategic Latino marketing programs for major corporations (Cacique, Guerrero Foods, Mission Foods)

Devised and executed marketing plans successfully with a focus on customers’ target goals and budgets and coordinated efforts with customer’s executive staff

Demonstrated leadership with management of marketing staff and assigned marketing programs for various large corporations

Implemented training manuals for all marketing programs with a focus on Customer Service

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