Project manager /QHSE manager

QHSE Specialist

CHANTAL ABI KHALIL FIDAWI

Phone: +852********

Email: *******.*******@*****.***

Address: * * ********* **** – Leighton hill tower 9 – Apt 19 A Happy Valley Hong Kong

EXECUTIVE SUMMARY

•Highly versatile in Project Management and Quality, Health, Safety and Environment (QHSE) professional with over 14 years’ experience in resource planning, quality control, and risk management, across a wide range of industries, including academic institutions, facility management and agricultural.

•Deeply knowledgeable in QHSE best practices and standards, with proven track record developing and implementing effective QHSE systems and solutions.

•Adept in Process development and system certifications such as HACCP, ISO22000, ISO 9001 and OHSAS18001

•Achievements include:

oSaved >$25K from operational budget (>30% saving) by improving order requisition workflow and enhancing management and negotiation of supplier contracts.

oSecured BizSafe Star Certification for the organization within 9 months through effective implementation of safety & health management system.

oReceived QHSE Silver Medal2009 for significant contributions to organizational QHSE programs.

oSecured system certifications (ISO 9001, ISO 22000, HACCP and OHSAS18001) across 33 sites, including regional headquarters

KEY SKILLS

Resource & Budget Management

Quality Systems

Health, Safety & Environment Systems

Business Continuity Management

Project Management & Development Risk Management

Technical Skills

Internal Auditing& Training

Communication & Presentation

Supplier Contracts & Negotiation

HACCP • ISO 9001 • OHSAS 18001• ISO 22000 • BizSafe• Citrix • MS Office

PROFESSIONAL EXPERIENCE

PROJECT MANAGER Jan 2020–present

Sodexo Hong Kong

Sodexo is a French international company offering food services and facility management. They are available in more then 80 countries and employ over 400000 employees.

Spearheaded the adaptation and launching of an online training platform.

Heading the project of opening and mobilising a new lounge at Hong Kong International Airport

Developed project plan and governance schedule to keep track on tasks achievement.

Coordinated and alligned with client on different requirements and expectations.

Follow up with team on timelines and provide solutions to overcome any challenges.

Provides continuous update on project status to Sodexo steering committee as well as client.

PURCHASING AND LOGISTIC MANAGER Sep 2017–Sep2018

LyceeFrancais International d’Al Khobar, Saudi Arabia

LyceeFrancais is aninternational high school offering a diverse range of academic subjects and extracurricular activities; the student body consists of all nationalities, with 663 students from 22 different countries worldwide.

Spearheaded procurement and logistics, including purchasing, supply chain management, inventory control, vendor management, health & safety, and quality control, overseeing annual budget of USD$80-100K and reporting directly to regional business manager.

Developed procurement procedure and reviewed work flow processes (utilising cost benefit analysis). Identified gaps and implemented cost-saving solutions.

Established and enhanced strategic supplier relationships, enabling sustainable processes and creating favourable environments for securing purchasing agreements at discounted rates.

Managed inventory control of supplies and generated SOPs, streamlining and communicating processes to cross-functional departments to harmonize work flows.

Directed workplace safety and health programs and initiatives, identifying issues and opportunities through gap analysis. Devised strategies to implement continual improvements to safety & health management system.

Oversaw contractor management, consulting on design and implementation, and liaising with engaged contractors on facility repair, maintenance and other facility services, including major facility improvement initiatives (such as laboratory and toilet renovation projects, valued at $30K and $60K respectively).

Led working committees on event management for intra-school and interschool programs, competitions and other social events.

Significant Achievements

Saved >30% of operational budget (worth USD$80-100K)by improving workflow of order requisitions within procurement process, and spearheading effective management and negotiation of supplier contracts.

Secured 20% discount across all purchases (leading to annual savings of ~$20K per annum) as a result of exceptional supplier relationship management.

CONSULTANT(QHSE) Mar2017–Jul 2017

National Company for Management & Services Ltd-Sodexo, Saudi Arabia

With more than 5000 employees, NCMS-Sodexo is a leading service provider that offers catering and FM services in a wide range of sectors including construction sites, education and healthcare; with practices that are aligned with ISO and QHSE standards.

•Spearheaded consultancy on quality constraints and risk assessment. Established visual simplified safety training programs for the safety and health management system, proposed and developed comprehensive training materials, and ensured alignment with business needs and local safety regulations and requirements.

Significant Achievements

Secured 100% engagement rate for safety training through implementation of visual program and materials, overcoming language barriers.

QHSE MANAGER Mar 2009–Jan 2012

Sodexo Singapore Pte Ltd, Singapore

With over 1500 employees working across 50 client sites in a range of diverse industries in the country, Sodexo Singapore provides a comprehensive range of food catering and facilities management services with a dedicated team focusing on QHSE efforts.

•Led team of ~30 on QHSE operations, reviewing roadmaps and performance, conducting risk management into potential pandemics and health alerts, coordinating audits, identifying optimization opportunities, and managing development and implementation of QHSE training programs across Singapore and China.

•Spearheaded restructuring of existing QHSE department, including the development of QHSE initiatives and strategies to meet set targets for achieving certification and accreditation (HACCP, ISO 9001, OHSAS 18001, ISO 22000) and aligning with relevant local regulations and statutory requirements.

•Oversaw QHSE locally and contributed to other regional QHSE activities. Led planning and execution of safety training programs and safety promotional events to educate and increase workplace safety awareness.

•Reviewed QHSE roadmap and performance, resolving issues and concerns, and presented findings and insights at yearly review meeting with top management and other cross-functional support teams.

•Championed risk management efforts, streamlining methods for hazard analysis and risk mitigation, and reducing reportable incidents. Conducted internal and external audits on critical risks, drove improvement and increased safety standards, and drafted response plans and recommendations.

•Assessed potential crises (such as pandemics), proposing, establishing and implementing Business Continuity Management plans to respond and mitigate disruption and damage to operations.

•Established and maintained strategic relationships with clients through communication channels across operational QHSE matters.

•Led incident investigation teams for reportable workplace incidents (including food safety incidents), conducting interviews, document review and investigative analysis from inspection through to planning and implementation of suitable corrective and preventive actions.

Significant Achievements

•Received special request from China counterpart in Tianjin to investigate serious food poisoning case. Investigated incident on-site and compiled subsequent rectification and prevention plans.

•Received award from Singapore government for BCP pandemic prevention,containingH1N1.

•Attained QHSE Silver Medal 2009for significant contributions to organizational QHSE programs.

•Secured quality system certification (ISO 9001, ISO 22000, HACCP and OHSAS18001) across 32 sites

MONITORING AND EVALUATION SPECIALIST (AMAR PROJECT) Mar 2008–Jul 2008

FIELD COORDINATOR (ASAIL PROJECT) Jan 2005–Feb 2008

Agricultural Cooperative Development International &Volunteers in Overseas Cooperative Assistance (ACDI/VOCA), Lebanon

DEVELOPMENT OFFICER – QUALITY PROGRAMS Jan 2005–Jan 2006

Vitech Consulting, Lebanon

MANAGING OFFICER May 2004–Aug 2004

Nahas Agricultural Refrigeration, Lebanon

EDUCATION

MASTER OF SCIENCE–Quality Control &Management of Food Industries

Agence Universitaire de la Francophonie – Lebanon – 2006

BACHELOR OF SCIENCE –Agricultural Sciences Engineering

Faculty of Agriculture – Lebanon – 2004

MISCELLANEOUS INFO

Nationality: Lebanese

Languages: Fluent in English, French & Arabic

Availability: 1 month notice

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