Engineer Customer Service

MURUGAVEL.S

Mobile: 887*******,904-***-****

E-mail: *************@*****.***

SUMMARY

Qualified Electronics and Communication Engineer from FIVE YEAR experience as an Production and Service In-charge in the field of Monitoring technology system and with a wide variety of projects and environments.

Experience in Board Service, Customer service and field wiring.

PROFESSIONAL EXPERIENCE

Working as an Production and Service In-charge from SIX YEAR experience as an

Lakshmi Automachine, Coimbatore, Tamil Nadu, India.

Complete office maintains, installation, servicing, planning and commissioning of customers support.

Discuss with customers during implementation and design of the new complex services, understanding complicated problems resulted in successful issue resolution.

Helping and consulting with other team members in resolving unusual and complicated problems related to new development, production support and testing.

Current package per month Rs21,000/

RESPONSIBILITIES

Design, Develop, Deploy Loda Board

Assembling & Installation Of Score Board

Installation And Inspection Of Loda Board In Weaving Machine

Deal With All Hardware Problems In Loda Box

Inspecting, Installing And Testing Of Loda Box

Test And Check Performance Of Hardware And Software

Responsible For Interaction With Customers For Various Service Levels

Maintaining Hardware Stock

Carry Out Troubleshooting, Repairs And Services Of Loda Machine

Conduct Technical Training To Team Members

Maintain, Analyze And Update Database Regularly

Contacting Customer For Installation & Service Follow Up

Follow Of Customer For Payment

Installation & Service Planning On Daily Basis

Contact Customer For New Orders

EDUCATIONAL QUALIFICATIONS

2010 - 2013 B.E in ELECTRONICS AND COMMUNICATION ENGINEERING from JCT College of engineering and technology in Coimbatore (With 75%)

2007 - 2010 Diploma in ELECTRONICS AND COMMUNICATION ENGINEERING from SBM institute of technology in Dindigul (with 85%)

2006 - 2007 HSC from GRV.HSS in MAYILADUMPARAI (with 72.33%)

2004 – 2005 SSLC from GRV.HSS in MAYILADUMPARAI(with 65%)

CERTIFICATIONS

DIPLOMA IN COMPUTER HARDWARE TECHONOLOGY

PERSONAL TRAITS

Smart worker-strong willed

Able to learn fast & Good Leadership quality

Self-Motivated &Friendly & Optimize

Teamwork & Time management

Problem solving & Customer service skills

PERSONAL DETAILS

NAME : Murugavel S

FATHER’S NAME : Sannasi P

DATE OF BIRTH : 20/05/1990

GENDER : Male

NATIONALITY : Indian

PASSPORT : Yes

MARITAL STATUS : Married

PERMENANT ADDRESS : 4/220, South street, Alanthalir,

Moolakkadai (PO), Aundipatty(TK),

Theni-625579.

DECLARATION

I declare that the particular given are true to the best of my knowledge and belief. I will submit my original certificate at the time of interview.

(MURUGAVEL S)

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