Delorestne Newsome-Ward
adn5ta@r.postjobfree.com
Portsmouth, Virginia 23707
Mobile: 757-***-****
CAREER ACCOMPLISHMENTS
Over a period of 10 – 15 years in civil service, I have garnered extensive experience in hearing conservation, audiology, medical management, supervision and education. Areas of strength include working with both military and civilian populations in medical settings with emphasis on hearing health and analysis, and creation and maintenance of electronic medical records. Professional experience/strength include working with Hospice and Palliative Care in the hospital setting, and Hospice in home visitations and assessments.
PROFESSIONAL EXPERIENCE 2021
Outreach Specialist. Employed as a contractor for Elite Business Strategies(EBS), subcontractor for Rumph & Associates, under direction of The State Of Virginia Common Wealth, Department of Emergency Management, for the public assistance(PA) program EDUCATE VACCINATE. Responsibilities include working with various stakeholders; Virginia Department of Emergency Management, Virginia Department of Health in various Hampton Road areas such as Chesapeake, Norfolk, Portsmouth and Virginia Beach for pandemic education information activity, and events that provided Pfizer, Moderna, and J&J vaccines. Also worked in conjunction with various community, faith-based organizations as well as civic organizations, to get information out to the community residents and direct their interest to get immunization COVID-19 vaccinations at various Federal(FEMA), State level, Virginia Department of Health(VDH) vaccination clinics. Locations of clinics include Virginia Beach Convention Center, Military Circle Mall, various faith-based organizations locations, community centers, and local events. The practice of Personal Protection Equipment(PPE) and sanitized equipment was used at all public gatherings to assist with events which included VDH Prep Mod registration. Became HIPPA certified and trained to be able to correctly handle public information, to make vaccine registrations, telephone calls, and emails to public. Deployment program EDUCATE VACCINATE included door to door community campaign with flyers, doorhangers that would promote events and locations that would host vaccination clinics. Work overtime hours up to 40hours when required. The result of campaign resulted in 70% of Common Wealth Virginia residents being 1st dose vaccinated. By June 2021, this improved vaccination rankings from 48 out of 50 states to +number 10 in the nation.
AMERICAN RED CROSS 2016 - PRESENT
DISASTER SPIRITUAL CARE
MAY 31 2019 MASS SHOOTING VIRGINIA BEACH, VIRGINIA
PROVIDED SPIRITUAL CARE AND COMFORT TO FAMILY MEMBERS AND
WORKERS OF THE MUNICIPAL BUILDNG COMPLEX
CORONAVIRUS CALL CENTER, NORFOLK HEALTH DEPARTMENT
CORONAVIRUS CALL CENTER PROTSMOUTH HEALTH DEPARTMENT
RESPOND TO VICTIMS OF FIRE AND LOSS
FEMA CALL CENTER FOR FAMILY FUNERAL ASSISTANCE FOR INDIVIDUALS WHO TRANSITIONED LIFE DUE TO COVID-19
ADVANTAGE SOLUTIONS MARKETING 2016 - PRESENT
DEMONSTRATION OF FOOD AND PRODUCTS AS ADVERTISEMENT
PREPARATION OF FOOD FOR PUBLIC CONSUMPTION
FOOD HANDLERS CERTIFICATION
ALCOHOL BEVERAGE SELL AND SERVE CERTIFICATION
RECORD WORK TIME AND PROVIDE PRODUCT FEEDBACK
SUPPORT GROUP COORDINATOR 2015 -PRESENT PRESENTLY
PROVIDING PASTORAL CARE/SPIRITUAL SUPPORT
PROVIDING SUPPORT FOR FAMILIES OF VICTIMS WHO WERE KILLED VIA VIOLENCE
FAMILIES PROCESS WHAT,HOW, THE DEATH OF LOVED ONE HAS AFFECTED THEIR LIVES
WORK IN CONJUNCTION WITH THE VICTIM FAMILY SERVICES DEPARTMENT OF THE PORTSMOUTH COMMONWEALTH ATTORNEY OFFICE
ASSISTING CHILDREN IN UNDERSTANDING AND COPING WITH DEATH
ASSISTING FAMILIES IN COPING WITH COROBAVIRUS DEATH – DYING ALONE
SENTARA HOSPICE CHAPALIN 2013- 2015
PASTORAL CARE / SPIRITUAL SUPPORT
DENOMINATIONAL/CULTURAL/PREFERENCE LEADERS
IN HOME PATIENT ASSESSMENT
OFFFICIATE FUNERALS
IDT ASSESSMENT MEMBER
BEREAVEMENT COORDINATION PLANNING
ASSIST PATIENT/FAMILY PRE-PLAN FUNERAL
BEREAVEMENT COUNSELOR
BEREAVEMENT CAMP COUNSELOR
LIFE NET –ORGAN DONATION
CPR CERTFICATION
SENTARA NORFOLK GENERAL 2013 -2014
CLINICAL PASTORAL EDUCATION PROGRAM
RESIDENT CPE STUDENT
CLINICAL ROTATION: 6 MONTHS AT SENTARA LEIGH – 6 MONTHS AT SENTARA NORFOLK GENERAL
PALLIATIVE CARE TEAM
PRE SURGICAL VISITS/ MEDICINE, BEHAVIOR HEALTH
DIDACTICS
VERBATIMS/ CULTURAL WORSHIP EXPERIENCE
CLINICAL GRAND ROUNDS
FCC
ADVANCE CARE PLANNING
PASTORAL CARE SPIRITUAL SUPPORT
BREREAVEMENT COORDINATION
EMERGENCY DEPARTMENT/TRAUMA CHAPLAIN
LIFE NET COORDINATOR –ORGAN DONATION
PASTORAL CARE/SPIRITUAL SUPPORT
DENOMINATIONAL/CULTURAL EXPERIENCE
ESTABLISHED RESOURCE LIST OF DIFFERENT DENOMINATION/RELIGIOUS LEADERS
ASSIST PATIENT/FAMILY PRE PLAN FUNERAL
CPR CERTIFICATION
PORTSMOUTH PUBLIC SCHOOL SYSTEM 2012 - 2015
SUBSTITUTE TEACHER
CARRY ON DUTIES OF REGULAR CLSSROOM TEACHER
BON SECOURS MARYVIEW MEDICAL CENTER 2012 -2013
PORTSMOUTH, VIRGINIA
CLINICAL PASTORAL EDUCATION PROGRAM
INTERN CPE STUDENT 4 MONTHS
PATIENT VISITATIONS
PRAYERS/ MORNING AND EVENING
VERBATIMS
PASTORAL CARE/SPIRITUAL ASSESSMENT
BEREAVEMENT COORDINATION
BEREAVEMENT COUNSELOR
ADVANCE DIRECTIVE COORDINATOR
Supervisor, Medical Records
Branch Health Clinic – Oceana
Virginia Beach, Virginia
2009 - 2012
Supervised six active duty military personnel and six civilian medical records specialists (weekly department meetings)
Creating medical records & transferring records from one facility to another
Administration of dependent requirements for obtaining records
Liaison with Veterans Administration medical record personnel
Maintain time and compensation records for subordinate personnel
Compliance training and quality control for all teams
Maintain Material, Statistical Data Safety (MSDS) logs
Attended month meetings and prepared monthly reports for Bureau of Medicines and Naval Medical Center and briefed the Office in Charge on production/progress for the department
Advance knowledge of anatomy and physiology, medical terminology, guidelines including policies, manuals, directive, oral and written instructions
Computer literate for data entry and retrieval in Armed Forces Health Longitudinal Tracking Application (AHLTA); Composite Health Care System (CHCS I,II)
CPR certified
Barcode records for tracking purposes
Copy medical records per patient request
Copy medical record per legal request
Program Manager, Audiology Department 1989 -2008
Branch Health Clinic - Oceana
Virginia Beach, Virginia
Managed Hearing Conservation Program serving 10,000 military and civilian personnel
Screening, evaluation & assessments:
opure tone hearing testing
o tympanometry
ootoscopy
ofitting hearing protective devices
Individual counseling and group instruction in hearing conservation
Managed a staff of six active duty corpsmen
Compiled data for monthly reports regarding baseline readjustments and hearing threshold shifts
Collaborated with otolaryngology profession and flight surgeons to develop and plan strategies for squadron readiness
Performed a pivotal role in procurement of a $100,000 diagnostic hearing test chamber
PERSONAL QUALIFICATIONS & TRANSFERRABLE SKILLS
Adept in the use of Microsoft products
Effective time management and working independently
Self motivated, a team player with a passion for helping others
Highly effective written and verbal communication skills
Supervisory skills
CRP Certified
Annual training American Red Cross
Portsmouth Medical reserve Corp
EDUCATIONAL BACKGROUND
Clinical Pastoral Education Program Sentara Norfolk General Hospital 4 Unit CPE -201
Clinical Pastoral Education Program Bons Secours Maryview Medical Center 1 Unit CPE December 2012
Certificate of Pastoral Care and Counseling, Holistic Pastoral Counseling Services, Richmond Hill, May 2012
Master of Divinity (M.Div.), Samuel DeWitt Proctor School of Theology, Virginia Union University, Richmond, Virginia, May 2009
Master of Education (M.Ed. – Audiology), University of Virginia, May 1986
Bachelor of Arts (B.A.) Speech Pathology and Audiology, Norfolk State University, May 1978