Tamika Mayfield
**** ********* **.*** **, Charlotte, NC, 28212
****************@*****.***
Professional Skills with Strong Team Building leadership Skills, Customer Service-driven, Dedicated to Delivering and Maintaining the Highest Quality Services and Food Management Preparations. Managerial/Supervision
Documentation and control
Policy and procedure modification
Budget
Bookkeeping
Customer service
Manage Patient Services.
Supervised Distribution of Food services.
Manage Dietary Food services.
High School Diploma - 1996
Cooley High School - Detroit, MI
Culinary Arts - Some college (No degree)
Randolph vocational school
Administrative Assistant Supervisor - February, 2015 to Present Sodexo - Charlotte, NC
Managed
Completed bi-weekly payroll for [Number] employees. Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities. Oversaw appointment scheduling and itinerary coordination for both clients and personnel. Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Helped employees with day-to-day work and complex problems by applying motivational and analytical strategies.
Professional Summary
Skills
Education
Work History
Retail Supervisor - October, 2007 to March, 2015
Compass Group - Charlotte, NC
Monitored cashiers' work and balanced registers to maintain strong financial controls. Helped customers by answering their questions and completing their requests. Inspired employees to succeed and identified areas for improvement, resulting in a [Number]% increase in efficiency.
Kept merchandise fresh by ensuring that proper stock rotation procedures were followed and by implementing promotions to move out aging products. Put in place daily operating procedures to keep the store clean, well-stocked, and organized. Provided hands-on assistance to customers, assessing their needs and keeping up to date on their preferences.
Trained and coached employees on how to deal with various aspects of sales, complicated issues, and difficult customers.
Money Management certificate
Kronos certified.
Manage inventory and stock.
Leadership and High Performance certificate.
Additional Information