Receptionist Caretaker

HAMNA TAHIR

Brooklyn, NY ***** 929-***-**** ***********@*****.***

SUMMARY OF QUALIFICATIONS

●Basic knowledge in Microsoft Office (Word and PowerPoint)

●Fluent in Urdu

●Strong communication, interpersonal and decision-making critical thinking, and organizational skills

EXPERIENCE

Quest Diagnostic 05/2021-06/2021

Greeter/Administration

●Greet customers appropriately. Treat all customers in a courteous manner.

●Manage the waiting rooms making sure that everyone is social distancing.

●Only allowing certain numbers of people in a room

Work, Learn, and Grow (WLG) Program, Brooklyn, NY 10/2018-03/2019

Receptionist

●Collaborated with development team members to create with integrate high availabilities solutions for mission-critical applications.

●Maintained composure and patience in face of difficult situation, applied de-escalation techniques and positive customer support.

●Used excel to process reservations, check-ins, and check-outs.

Summer Youth Employment Program (SYEP), Brooklyn, NY 07/2018-08/2018

Caretaker

●Worked with children individually and in groups to teach social, communicative, and problem-solving skills.

●Monitored entrances and exits to maintain safety and organized environments.

●Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.

Council of People Organization (COPO), Brooklyn, NY 09/2017-07/2018

Receptionist

●Greeted visitors, assessed needs, and directed them to appropriate personnel.

●Scheduled and confirmed citizenship application appointments.

●Entered data into an excel spreadsheet to keep records of information.

EDUCATION

Kingsborough Community College Brooklyn, NY

Associate of Science in Business Administration Expected 2023

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