Office Coordinator Vineland
Resume:
A N E T A Z F A Y
************@*****.***
Rincon, Ga 31326
PROFESSIONAL SUMMARY
Hardworking and highly organized professional focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging tasks. Dedicated to business success.
SKILLS
Critical Thinking High multitasking ability
Superior organizational and problem
resolution skills
Detail oriented
Records administration Clerical support
Manage correspondence Customer relations
Motivation Excellent written and verbal
communication
Task prioritization Teamwork
Problem-solving Training
Professional manner
EXPERIENCE
Senior 911 Telecommunications Supervisor, City of Vineland Police Department, Feb 2000
- Current, Vineland, New Jersey
Answering emergency and non emergency calls in a high paced environment ( Law Enforcement, EMS, Fire.
Operating multiple equipment and screens simultaneously (CAD, NCIC Database, Law Enforcement databases and National Law Enforcement Systems, TDD for deaf and hearing impaired, Alarm Systems and radio frequencies. Prioritizing calls
Experience effectively communicating with people in emotional and physical stress through clear speech and hearing.
Providing medical instructions ( CPR and First aid). Creating, copying and filing case records for Departments. Assisting multiple Departments in coordinating events, programs. Overseeing operations of the Dispatch Center as a Senior Telecommunicator with minimal supervision (answering questions, making important quick decision, serving is a liaison between Dispatchers and the Public and Supervision. Performed highly confidential and sensitive duties. AF
Jun 1999
Jun 1995
Jun 1994
Works extremely well under pressure completing multiple tasks simultaneously. Training new employees ( develop a schedule to asses training needs, provide both positive and negative feedback, maintaining training records, course curriculum and training materials, Supervises and mentors newly hired personnel by completing weekly evaluations).
Quality Inspector, Comar Inc., Jul 1999 - Feb 2000, Vineland, New Jersey Monitored quality control measures on multiple job sites simultaneously with proper coordination and documentation.
Completed quality control and inspection sheets in accordance with ISO standards for maximum benefit.
Verified calibration and functionality of inspection equipment, machinery, and tools for proper quality control.
Reported on non-conformance issues and documented findings in forms to help production staff understand and correct problems.
Measured the dimensions of completed products to verify their compliance with the documented production specifications.
Communicated product, process, and documentation discrepancies to correct problems and achieve process improvements.
EDUCATION
BBA, Administration and Marketing
Wyzsza Szkola Handlowa - Krakow, Poland
Graduated with honors.
Pre Medicine
University of Krakow - Krakow, Poland
Completed one year of premed studies
High School Diploma
Vineland High School - Vineland, New Jersey
Graduated in top 10% of class.
Member, German Club.
Volunteer, Newcomb Hospital .
LANGUAGE
German - fluent
Polish -fluent
ADDITIONAL INFORMATION
Proficient in Microsoft Word, PowerPoint, Excel,
Training in the LGBTQ Community
Training in Domestic Violence
Hazmat awareness training
Hazard Communication and Globally Harmonized System American Cultural Awareness
CJIS/NCIC Training
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