Sales Associate Customer Service
Resume:
Ro’Yale Mitchell
**** ********** *** **, ***********, MN 55418
*********@*****.***
Summary of Qualifications:
4+ years of customer service experience in various settings from customer service, to outreach, and retail requiring strong communication and technical skills
Proficient with Microsoft, multi-screen navigation, MS Word, and Excel with the ability to perform accurate data entry and keyboarding successfully.
Demonstrated success in fast-paced, team environment requiring dependable professionalism.
Professional History:
GOTV / Outreach Team Member Minneapolis, MN
Pillsbury United Communities 09/2020 – 11/2020
Throughout the last month of the 2020 presidential election, I volunteered with a non-profit organization(PUC) to gather and encourage my community to vote.
Volunteered with CAPI’s call center responsible for reaching out to people to help them register to vote and/or checking on their voter registration status, finding polling locations, mailing and/or
requesting voting ballots.
Completed outreach to family and friends on social media accounts, text messages, personal calls, and face to face to get them all set to vote.
Every week our team attended virtual zoom meetings with our team leads.
Tabled at my community park throughout the week, handing out voting instructions, assisting with voter registration, answering any questions that were asked.
Academic Coach Minneapolis, MN
City of Lakes; AmeriCorps 10/2018 – 06/2019
Throughout the school year, I worked with ESL (English as a Second Language) learners to tutor them with the subjects they struggled with the most, and vising them when need be.
Hosted events for the Northeast Middle school students, families, and faculty.
Put together the summer camp for K-8th grade students with the help of our high school volunteers.
Sales Associate Bloomington, MN
Aeropostale 02/2018 – 07/2018
Sales Associate-Cashier-Key Holder for dressing rooms.
Worked on sales floor to provide customer service to customers, change manikins, change pricing signs, fold clothes, merchandise and organize perfume and cologne, and sensor items in LLD.
Sales Associate Bloomington, MN
Marshalls 03/2016 – 07/2017
Greeted each customer and highlighted new products that may be of interest
Sales Associate-Cashier-Key Holder for dressing rooms.
Worked on sales floor to provide customer service to customers, change manikins, change pricing signs, fold clothes, merchandise and organize perfume and cologne, and sensor items in LLD.
Education and Training
Call Center Career Pathway Training Program Remote E-Learning
Twin Cities R!SE 04/2021 – Present
Sharpening skills in communications, customer service, conflict resolution, and team work in order to transition to customer service roles.
Completed Empowerment Emotional Intelligence training to enhance communication and problem solving skills.
Blaine, MN
High School Diploma 2018
Paladin Career Technical High School
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