JEFFREY OAKLEY

717-***-**** **** Woodsman Drive Harrisburg, PA 17111 adn58c@r.postjobfree.com

INFORMATION TECHNOLOGY MANAGER

Effectively Integrating Technology with Business

PROFILE

Highly experienced IT Management Professional with a record of developing and supporting successful IT projects and solutions incorporating a wide range of applications and technologies. Consistently recognized and tasked by executive management to improve organizational effectiveness and efficiency. Exceptional leadership that aligns the business processes and IT infrastructure to realize cost savings, accelerate performance, and sustain strategic flexibility for the organization.

A builder of high-performance teams and a natural team leader, mentor, and motivator who thrives in environments requiring a high-level strategist and a big-picture thinker. Award-winning team builder focused on growing revenues and elevating organizational productivity, efficiency, technical infrastructure, and security.

Talented, results-driven, and versatile IT leader, with a record of success in implementations requiring an in-depth knowledge and solid experience working with complex cross-platform systems, network architecture, installation, implementation, integration, and administration in local and remote environments.

Technically savvy and a quick study in emerging technology, able to quickly assess and utilize the appropriate response to meet the specific needs of the business requirement at hand. A welcome addition to any management team, ready, willing, and able to function in any role necessary to ensure project success and on-time integration and delivery.

CORE COMPETENCIES

Process Improvement • Process Re-engineering • Project Management • Performance Optimization

Network Design / Engineering • Strategy Development • IT Architecture • Emergent Technologies

Infrastructure Management • Business Strategy • Technology Integration • Market Analysis

Network and Systems Security • Solution Design and Engineering • Data Center Operations

Team Building • Leadership • Human Resource Optimization • Vendor Relations

Contract Negotiations • Budgeting • Presales • Business Development

PROFESSIONAL EXPERIENCE

Defense Logistics Agency New Cumberland, PA 2015 to Present

Change Management Coordinator

Serves as an IT Specialist with responsibility for the implementation, surveillance, and maintenance of the Configuration Management (CM) Program. Responsible for change control, accounting and audits in accordance with policy/procedures and the Configuration Management Plan. Provides technical guidance to other Government personnel and contractors to ensure the effectiveness, efficiency, responsiveness and security of DLA Enterprise mission, operational, and administrative systems are in accordance with CM. Promotes security awareness among personnel and ensures it is contained within the DLA Enterprise Strategic Plan.

Performs market research of available and emerging industries with the potential to satisfy current, long-term and projected CM/LCM needs. Performs detailed and comprehensive analysis of items considered (i.e., quality, reliability, capability and cost of hardware/software/related enhancements vs. constantly evolving technology).

Coordinates, monitors, advises, reviews and verifies configuration management changes to the organization’s business, data and technical CM plan.

Defense Information Systems Agency Mechanicsburg, PA 2013 to 2015

SharePoint Administrator

Serves as a senior systems analyst. Defines and validates the need for proposed new or improved

systems through consultation with program officials in customer program organizations. Reviews

general business and functional requirements that support the need for systems, and identifies and evaluates potential systems design approaches. Serves as the primary liaison or project manager with internal and external customers on information technology development matters and/or systems performance metrics.

Conducts detailed analyses of business processes for which systems are being developed and defines information technology solutions and alternatives to enable changes and improvements. Collects information to evaluate the feasibility of proposed operational improvements and/or new systems development projects. Participates in the development of benchmark studies and performs acceptance tests of hardware and software.

Pennsylvania Army National Guard Annville, PA 2011 to 2013

Systems Administrator

Responsible for the technical design, planning, implementation, and the highest level of performance tuning and recovery procedures for mission critical enterprise systems. Serves as a technical expert in the area of system administration for complex operating systems. Recommends the redesign and configuration of operating systems and system applications. Investigates and analyzes feasibility of system requirements and develops system specifications. Identifies methods, solutions, and provides project leadership and management in order to provide a high level of service to the customers of the department. Performs full supervision of Operations staff.

Pennsylvania Army National Guard Annville, PA 2008 to 2011

Network Administrator

Responsible for installing, configuring, and maintaining personal computers, file servers, ethernet networks and network cabling. Duties include:

Cisco Services (VOIP, Blackberry, Router, ACL, Switches, etc)

Monitoring network performance to determine whether adjustments need to be made.

Installing, configuration and troubleshooting routers, switches, load balancers, and security devices.

Assisting the IT department with various IT-related upgrades, projects, and tasks.

Quickly responding to network outages.

Participating in Team Meetings as required.Provide technical leader-ship.

Communicating technical information to IT staff members.

Performing server backups and maintaining offsite tape storage.

Creating user accounts, permissions, and mailboxes.

Resolving network related issues in a timely manner.

Maintaining infrastructure and desktop application licensing.

Performing configurations backups and disaster recovery operations.

Documenting network configuration and operational procedures.

Administrating Windows, VMWare, and Linux server systems.

Providing technical training to end users.

Evaluating emerging network and security products and technologies.

EDUCATION

Master of Science, Information Systems Engineering Management 2012

Harrisburg University of Science and Technology Harrisburg, PA

Bachelor of Science, Management of Technology 2005

Lock Haven University Lock Haven, PA

Associate of Science, Computer Networking / Systems Administration 2003

Thaddeus Stevens College of Technology Lancaster, PA

CERTIFICATIONS

Security + / Network + March 2012

VMware Certified Professional March 2013

MCITP April 2013

ITIL August 2013

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