Back Office Customer Service

CURRICULAM VITAE

Name : vijayalakshmi T

Mobile: +91-866*******

Email: *****************@*****.***

CAREER OBJECTIVE:

To utilize my skills to the fullest extent for the development of the Institution and to engage myself in challenging work.

WORK EXPERIENCE:

..

Process associate in CMC (TATA) for 2 years May 2011 to Feb 2013

Senior process associate in Tata consultancy services Feb 2013 to Nov 2016

Senior process associate in Future Tech Wide Jan 2020 to May 2021

BANKING BACKOFFICE :

Back office for us client:

Accounting of all Transaction of purchase & Sale Concern, Reporting of Funds Position, Bank Accounts, Currency Intendment, Daily Profit calculation, Turnover Tracking, Revenue, Branch Funds Holding Conducting Regular Audits and Maintenance of Various other Audit Reporting Files.

Handling Cash for the Teller in both Indian Rupees and Foreign Currencies. Handling bulk Cash Holding for both wholesale and Remittance Department, and Traveller’s Cheques for the Teller Operations,etc

Product Development:

Implantation of Newly Launched Products and Improvement of Effective Usage Analyzing, positive usage or Negative Effect with Result to improvement Conducting Training Programs.

Customer Service:

Customer Solution and Feedback of Queries Related to their Necessary Requirements

Cross selling of Products like cash passports, drafts, wire Transfers etc. Assisting and coordinating with the organization in the area of Business Development.

TECHNICAL QUALIFICATION

OPERATING SYSTEMS - Windows 98/ 2000 /Xp /Vista, Windows 7 & 8.

MS Office and other basic software’s

TYPING – SENIOR GRADE ( FIRST CLASS)

EDUCATIONAL QUALIFICATION:

NAME OF THE COURSE

INSTITUTION

BOARD/UNIVERSITY

YEAR OF PASSING

BBA

ThiruthangalNadar college

Madras University

2011

HSC

WPA soundra panidan higher secondary school

State Board

2006

SSLC

St. josephs girls higher secondary school

State Board

2004

STRENGTH:

Confident

Positive Thinker

Self motive

PERSONAL PROFILE:

Name : Vijayalakshmi. T

Father’s name : R. Thangapandian

Date of Birth : 11-02-1989

Contact No : +91-866*******

E-mail id : *****************@*****.***

Gender : Female

Nationality : Indian

Languages Known : English, Tamil

Permanent Address : No. 19/10 Anna nagar 1st street, vysarpadi

Chennai-600039.

DECLARATION:

I hereby declare that the above furnished information is true to the best of my knowledge and belief.

PLACE: Chennai

DATE :Vijayalakshmi T

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