PRATHYUSHA NINDRA
Mobile no: +91-879*******
E-mail ID: ***************@*****.***
OBJECTIVE
Looking for a challenging role in a reputable organization which helps to utilize my technical and management skills for the growth of the organization in every aspect possible. This could provide me an insight to new aspects so that it would be helpful for mutual growth. ACADEMIC QUALIFICATIONS
EMPOLYMENT HISTORY & WORK EXPERIENCE SUMMARY
1. Company : Amazon Development Center, Hyderabad. Designation : Customer Support Associate
Department : Voice Process
Work Experience Summary:
• Worked as a customer support associate.
• Addressing the customer’s issues on the product received and resolving them.
• Contacting the seller if the product is from them and asking them to resolve the issue.
• Understanding more about the website and giving the directions to the customers when they are not able to use the website or a mobile application.
• Verifying the damaged condition of the product and giving them refund or replacements.
• Answering inbound flow as well as outbound flow to the customers. Education School/College University/Board Academic Year
Percentage/
CGPA
Bachelor of
Technology
(ECE)
Malla Reddy College of
Engineering and
Technology
Jawaharlal Nehru
Technological
University, Hyderabad
2014-2018 69%
Intermediate Narayana Junior college Board of Intermediate Education 2012-2014 94.1%
Secondary
School
Education
Narayana EM School Board of secondary
education 2011-2012 9.7
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2. Company : Kochi Metro Rail Limited, Cochin.
Designation : Graduate Engineer Trainee
Department : Electrical Department
Work Experience Summary:
• Updating the Weekly Progress Report about the Design, Manufacturing, Supply, Installation, Testing and commissioning of lifts and escalators at the metro station’s construction site.
• Updating the Weekly Progress Report on the Electrical and Mechanical works done at the construction site of the metro station.
• Updating the Weekly Progress Report on the 3rd rail and Track status of the metro station.
• Updating the Electrical Utility Shifting and the UG cable conversion progress.
• Attended meetings with the team Engineers, Managers and the General Manager to discuss about the weekly reports prepared.
• Visited the construction site to verify and understand the various electrical works.
• Prepared a detailed Minutes Of Meeting (MOM).
COLLEGE PROJECT WORKS & INDUSTRIAL TRAINING
Mini Project:
Title : Obstacle avoidance vehicle using ultrasonic sensors. Description : The hardware components required are Arduino board, ultrasonic sensors, motor driver. In this project, the robot senses any obstacle in its path, avoids it and resumes its running. It involves the precomputation of an obstacle free path which a controller guides the robot.
Major Project:
Title : Weather station for smart city.
Description : The components used in this project are different types of sensors(temperature, humidity, air quality, etc..). This project is based on robotics where the sensors are connected to a Wi-Fi module which updates the weather condition in a particular area, and we can know it from any part of the world.
Industrial Training – UPS & its Components
During the final year of my graduation, I have acquired the knowledge on Uninterrupted Power Supply(UPS), Industrial battery chargers, Power Electronics conversion products and successfully completed the internship & training in ”Almoayyed International Group, Doha - QATAR”. Also visited the site for practical training experience with the duration of 3 weeks. Page 3 of 3
TECHNICAL SKILLS & OTHER ACTIVITIES
Have knowledge on MS office (i.e., MS Word, Excel, Forms, and PowerPoint).
Have basic knowledge on embedded systems.
Have participated in workshop on ‘3D Printing and CNC Wood Cutting Machine’. STRENGTHS
Work with positive attitude to contribute the healthy functioning of the organization.
A very good learner and can grasp easily.
Ability to work under pressure and within deadlines.
Self-motivated and hardworking.
Having good communication skills.
PERSONAL DETAILS
Father’s Name : Nindra Narendra Kumar
Father’s occupation : General Manager
Mother’s Name : Nindra Gowri
Date of Birth : 15thSeptember 1996
Passport : M0835136
Languages Known : English, Hindi, Telugu, Kannada, and Tamil Address : 449, Poonamalee High Road, Arumbakkam, Chennai-106. DECLARATION
I hereby declare that the information furnished above is true, correct, and complete to the best of my knowledge.
Place : Chennai
Date :
(Prathyusha Nindra)