Sterile Processing Technician
Resume:
Angela Brown
Pleasant Prairie,WI
***********@*****.***
PROFESSIONAL SUMMARY
Accomplished and energetic assistant with over 10 years of proven experience in administrative services, maintaining records, and providing superior organizational skills. Possess a comprehensive background in building strong customer relationships and delivering solutions. Skilled at working with a diverse background of clients by creating trust and mutual respect. Accomplished problem solver, and recognized for proactively driving innovative strategies, initiatives, and processes that increase efficiency.
Formulating Reports
Process Improvements
Coordination
Critical Thinking
Customer Relations
Policy Implementation
Microsoft Office
Time Management
Quality Control
PROFESSIONAL EXPERIENCE
Walmart Distribution Center – Tomah, WI
Job Unloader 2006– 2015
Received and unloaded XXX of shipments per day implementing highest quality standards in industry
Ensured proper fees are generated for shipping with zero errors
Maintained superb reports for section with 100% accuracy
Provided outstanding efficiency to achieve superior production and quality goals
Used Excel and software programs to complete reports for division ahead of schedule
Monitored and engaged with customers and employees to solve issues and addressed concerns; communicated with management to solve issues that impacted clients and operations
Performed audits, attended operational meetings and partnered with department supervisors for feedback and input in strategies and improvement plans, metrics, and deliverables; improved operations by 10%
Goodwill – Tomah, WI
Job Donation Attendant 2004-2006
Accurately checked in XX donations of items, input into database, and sorted for distribution
Motivated individual with experience using RF scanner and processing merchandise
Identified any problems and communicated with department lead to mitigate issues
Teamwork oriented with focus on quality to ensure excellent experience for customer
EDUCATION CERTIFICATIONS
Ashworth College Enrolled since May 2021 to present
Logan High School; La Crosse, WI
Graduation June 2001
TECHNICAL SKILLS
Software: Microsoft Office (2003, 2007, 2010, 2013)
Access, Word, Excel, PowerPoint, OneNote, Outlook, SharePoint
Operating Systems: Microsoft Windows (95, 98, XP, Vista), Windows 10
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