Flower Claims

JN

Joan T: 215-***-**** E: Noel joanNoel**@gmail

Objective To obtain a position utilizing the skills I have acquired. Detail oriented with time management skills. I am seeking to obtain a part- time position with the possibility of becoming full-time. Entry level in other positions will be considered. Experience Independence Blue Cross July 2006 - February 2015 Philadelphia, Pennsylvania 215-***-****

Answer calls in professional and courteous tone from Members and Providers in a high volume call center environment relating to medical benefits, eligibility and claims. Utilizing multiple applications to obtain personal medical information in a professional and courteous manner to complete member or providers inquiries. Send inquiries to specific areas for adjustments or corrections when necessary. Outbound calls when necessary to close out inquires that were sent for review to advise member or provider of outcome.

Education Little Flower High School 1974-1978

References Available Upon Request