Office Automation Customer Service
Resume:
Tina VandenBosch
***************@*****.***
OBJECTIVE
Customer service oriented professional seeking to add value to the accounting/finance team of a progressive, well established organization through teamwork, communication, and drive to effectively complete the requirements of my role within established deadlines.
QUALIFICATIONS
Excellent interpersonal skills, team player and ability to work well with all levels of an organization. Well- developed organizational, troubleshooting, and problem solving abilities. Effective verbal and written communication skills and able to handle stressful multitasking situations. EXPERIENCE / WORK HISTORY
Responsible for invoicing approximately 2500 orders daily totaling $250,000. to over $1 million.
Processed over 100 returns daily entering RGA, process inventory put-away, issue credits, refund credit cards.
Updated customer portals with credit information such as Bed,Bath, & Beyond, Wayfair, Amazon.
Excellent customer service skills. Able to handle stressful situations and utilize positive results.
Report daily sales to the management team.
Promptly answer and direct multi-line phone system.
Acting backup for A/P, A/R, and receptionist as needed.
Posted incoming checks and electronic payments.
Assisted in training new employees.
SKILLS
MS Word / MS Excel
Typing & Ten Key
Filing and General Clerical Duties
Microsoft Dynamics NAV 2009
Video conferencing applications: MS Teams, Zoom, Ring Central. Work History
2000-2010 Invoice and Returns Specialist,Classic Accessories, LLC - Kent, WA 2003-2000 Customer Service Manager, Vega Helmets – Kent, WA 1997-2003 Customer Service Representative, Gargoyles, Inc. – Kent, WA Education & Training
BCTI – office automation, computer training, and business machines. Completed additional MS Excel Level 1 and Level 2 in 2019. Activities
Participant in MS Walk 2003
Volunteered at NW Harvest 2005-2009
Contact this candidate