Program Director Services Specialist
Resume:
Prince Chika
Nwadike
Contact
Address
* ******** *****, *****, *****.
Phone
adn4e4@r.postjobfree.com
Additional Skills
Active Listening.
Communication.
Customer Service.
Interpersonal Skills.
Leadership.
Management Skills.
Problem-Solving.
Professional Summary
A self-starter and quick learner. Versatile skill set with experience in customer service, sales, and written and oral communication. Recognized skills in mentoring, mediating between employees, and in leading team projects.Customer services specialist with extensive management experience. Strong interpersonal skills with certification in employee mediation and team-building. Innovative problem solver; developed and implemented new service strategies to increase customer satisfaction by 30%
Work Experience
24/10/2018 - 24/03/2019
Lagos city college
Student counsellor
• coordinated the school guidance
program
• counseled students with
challenges in different categories
• engaged in as a program director for the schools career day 13/08/2019 - 10/10/2019
Iroko tv
Actor
Starred in the movie Dark listed
24/07/2019- till date
10pointzero
Customer service representative
• empathetic and professional attitude toward customers at all times. Responding promptly to customer inquiries.
Communicating with customers through various channels. Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer questions. Processing orders, forms, applications, and requests. Keeping records of customer interactions and transactions. Education
24/10/2015 - 6/11/2019
University of Lagos
Bachelor degree
Guidance and Counselling
Languages
English — B2
References
Nwadike Ndidi Mary - 080********
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