Logistics Supervisor Employee Relations

Kenya Y. Smith

**** **** **** *** ***, Bristol, PA 19007 215-***-**** *************@*****.***

Professional Summary

Versatile Regional Supervisor prepared to take the next step with a new team in your company. An extensive background in HR generalist affairs, including employee retention and recruitment, staff development, mediation, benefits and compensation. Organized and hardworking with outstanding multitasking and problem-solving capabilities. Knowledgeable Operations and Phlebotomy Supervisor skilled in maintaining department per established SOP’s. Safety-oriented with 17 years of progressive experience. Organized, detail-oriented and hardworking with excellent communication and planning abilities. Seeking a long-term position with increased responsibility.

Skills

●Training development

●Risk management

●Recruitment

●Pre-employment screening

●Conflict resolution

●Employee relations

●On-boarding / Requisition preparation

●Audit preparation and reporting of OT

●Employee coaching

●Performance management systems

●Interview and Benefits

●Procedures compliance

●Distribution management

●Purchase orders

●Vendor communication

●OSHA requirements knowledge

● 22 years of active Phlebotomy

Work History

Patient Service Technician / Logistics Supervisor 12/2007 to 10/2019

Laboratory Corp Of America Holdings – Philadelphia, PA

●Monitored supply chain and managed all logistics functions for company.

●Tracked time spent on assignments each day for productivity reporting.

●Coordinated quarterly business reviews alongside senior management.

●Reported carrier-performance metrics and monthly costs reports to executive team.

●Managed effective schedules to cover all department needs.

●78 clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism.

●Reviewed customer survey information to prioritize areas of improvement.

●Developed and implemented improvements to the billing system to maximize efficiency, reduce delinquency and increase accuracy.

●Handled understaffing, disputes, terminating employees and administering disciplinary procedures.

Education

Associate of Arts: Radiology 2000

Mercer County Community College - Trenton, NJ

Accomplishments

●Human Resources

Interviewed, hired and trained a team of 17 direct reports

●Supervised team of up to 60 staff members.

●Used Microsoft Excel to develop inventory tracking spreadsheets.

●Supervisor of the Year 2016,2017

●Cash is King Team Lead 4 years

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