Supervisor Operations Active Directory
Resume:
Vimalanathan K
Salem, Tamil Nadu
******************@***********.***
Work Experience
Manager Admin & Marketing
A dynamic professional with over 11 years of rich experience in Networking, System Administration, Customer Support Functions & Supply Chain.
Previous associated with TCIXPS as Officer - Admin. & System Operations.
Deft in network analysis / design / integration / administration and support, IT operations management, IT documentation and audit preparations.
Adept in managing service functions for enhancing operational effectiveness; streamlining the working standards, operating systems for improving the quality.
Adroit in managing all procurement activities using a range of contracts and contract management techniques & providing management information as appropriate.
An effective leader with proven abilities in leading teams during the project phase, training & guiding team members and enabling knowledge sharing among the team. Manager Admin & Marketing with Excel Group Institutions Occupational Contour
2011 to Present
Key Deliverables
Administration handle almost 1200 employees.
Biometric Attendance maintain & Payroll process.
PF Process paid on time.
Staff and students insurance claimed on accidental basis.
Staff requirement process of Teaching & Non-Teaching.
North India admission marketing very well know Hindi.
NACC & NBA process.
Since Jul'00 with TCIXPS (A Division of TCI Ltd.)
Key Deliverables
System Administration / Networking
Installing & maintaining various software & hardware devices in networked environment; taking regular backup of server / database information & planning efficient storage.
Setting up & managing Local Area Network; installing & configuring Windows Active Directory Server, Remote Access Server at head office & site offices using TCP/IP protocol with WINS, DNS, and DHCP.
Troubleshooting problems pertaining to Performance Tuning, Network Administration, Application Conflicts and System Bugs.
Logistics / Supply Chain
Managing logistics operations, appointing new transporters and C&F agents, entering rate contracts
& finalizing contracts for transportation.
Sustaining the existing network & managing the supply chain for the items and ensuring timely distribution of the merchandise.
Negotiating with the short-listed contractors, getting the desired material economically time & awarding the work in compliance with approved policies. Customer Service Operations
Conceptualizing & implementing sales & services plans / policies for the organization, ensuring accomplishment of business goals.
Developing and negotiating with agents for sourcing of alternate service components.
Handling customer complaints and achieving client satisfaction through problem solving consultancy
& diagnosis.
Details across Tenures
Officer - Admin. & System Operations
Pune, Maharashtra
April 2007 to Present
Preparing plans for enhancing the business & service quality.
Checking the outstanding bill realizations within a time frame and conducting analysis of client complaints.
Imparting training to new staff and generating MIS reports & cost control analysis.
Creating CBS, CRM through Oracle Applications and working in close coordination with 42 branches across Pune for implementation.
Making month end review formats along with presentations; maintaining ISO formats Attainments:
Functioned as the Leader of "Credit Control Cell", honoured with an award for the First Online Accounting Software Implementation in Oracle Apps.
Actively involved in the client software installation at major customer sites (Tata Motors, Cummins) and was awarded the highest outstanding realization which was 75% in one month.
Any increase in equipment / network uptime / decrease in downtime?
Any major technical issues resolved by you?
Enhancements suggested by you that improved application performance and secured additional business?
Senior Supervisor IT, Goa
April 2004 to March 2007
Handled the hardware assembly and testing of PC's; implemented a new software venture.
Managed the fleet and cargo operations.
Involved in network installation, routing and configuring access internet using TCP / IP & VLAN.
Provided the logistics & supply chain solutions and maintained inbound and outbound. Attainments:
Any increase in equipment / network uptime / decrease in downtime?
Any major technical issues resolved by you?
Enhancements suggested by you that improved application performance and secured additional business?
Supervisor Operations, Goa
July 2000 to March 2004
Supervised the loading and unloading transactions and maintained the time chart for vehicle moving.
Made incentives and penalties for late hours of drivers and closed the trip - sheets of every trip and monthly payment statement.
Recorded and tracked the company vehicle through GPS System. Attainments:
Any increase in equipment / network uptime / decrease in downtime?
Any major technical issues resolved by you?
Enhancements suggested by you that improved application performance and secured additional business?
Education
B.Com.
Madras University - Chennai, Tamil Nadu
1999
Skills / IT Skills
• / Certification
• Honours Diploma in Computer Hardware & Networking (Advantage Pro, Hardware & Networking) in 2002.
• Cisco Certified Network Associate from CMS Computer institute in xxx year.
• Diploma in Information System Management (VB, FOXPRO, Client Server) from Aptech, Tamil Nadu in 2000.
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