Fulfillment Associate Assistant
Resume:
Gee G. Kemp
*** ***** ****** **** **, Apt P
Atlanta, GA 30312-1235
********@*****.***
PROFESSIONAL SUMMARY
Accomplished and energetic supervisor with a solid history of achievement in managing warehouse operations. Responsible and reliable, looking to obtain a challenging position in a positive environment that allows for growth, learning and opportunity. Goal oriented and dedicated to high levels of customer satisfaction and meeting aggressive business goals. Confident in my ability to take on any challenges with an open mind and willingness to be the best I can. Committed to completing each task as quickly, efficiently and safely as possible. Efficient at multi-tasking with a proven ability to prioritize, organize and complete tasks in a high volume work environment. SKILLS
• Microsoft Office Applications • Excellent time management
• Team coaching and management • Customer Obsessed
• Organized • Detail Oriented
• Verbal communication • Policy Enforcement
PROFESSIONAL EXPERIENCE
Amazon.com – East Point, GA Process Assistant
2017 – Present
• Assist management in all areas of Sortation Operations, including daily shift coordination, workflow efficiencies, inbound and outbound procedures and monitoring labor allocation.
• Responsible for managing Problem Solve and Non Conveyable departments
• Supervise; train and coach associates in performing sort center job duties while helping to identify and remove barriers to reaching scan rate requirements, ensuring their success.
• Complete operational reports as required by management in a timely manner.
• Ensure a safe work environment by conducting daily Safety Walks, identifying, reporting and correcting safety hazards.
• Closely observed and ensured associates performed assigned tasks and consistently followed all safety procedures.
• Monitor and manage sort process flow by identifying areas requiring an adjustment to labor staffing due to changes in sort volume.
Fulfillment Associate / Ambassador
• Loaded and unloaded pallets and single packages from various sized trucks departing from and arriving into warehouse.
• Sorted and scanned various sized packages to correct pallets based on route and destination.
• Built, wrapped and staged pallets to correct dock doors in preparation for shipment across Southeastern U.S.
• Worked at a rapid pace to ensure our customers received ordered merchandise as promised.
• Promoted to Process Assistant within 6 months of hire date by learning and mastering sort associate duties. G Salon and Spa – Atlanta, GA Manager / Co-Owner
2009 - 2013
• Managed all aspects of daily operations, providing excellent customer service and ensuring a smoothly run and profitable business.
• Responsible for managing a staff of 30+, including scheduling, supervising and training in the latest techniques in cosmetology.
• Increased business volume through unique marketing and advertising programs.
• Recruited exceptional and professional stylists to maintain high level of salon reputation.
• Motivated and coached employees to improve performance and provide quality customer service. EDUCATION
Newcastle Art and Design Technical College Associates Degree Art History
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