Tammie F. Daugherty

*** ****** ******, ***** ******** NC 28711

828-***-**** / adn45m@r.postjobfree.com

Summary

Acquired a wide array of skills that has molded me into the person I am today

Worked in a fast-paced environment while multitasking and maintaining accuracy, proficiency and professionalism

Diligent banking professional with unsurpassed attention to detail and superior ethics

Focused on balancing customer needs with bank security requirements and sales targets

Knowledgeable about regulatory requirements and protection protocols

Enjoy working with the public, solving problems, while helping the community reach financial stability

Have strong listening skills that allow me to better communicate with customers

Have 15 years of customer service, but I believe in customer satisfaction first

Skills

Conflict resolution techniques

NC State Notary

Customer service expert

Excellent auditing skills

Handled large sums of cash, up to $50,000, for ATMs

Knowledge of bank products

Microsoft Office experience

Skilled multitasker

Deadline-oriented

Training and coaching

Experiences

T.J. Maxx, Asheville, NC November 2000 - Current

Customer Experience Coordinator

Supervise, train, and coach new associates. Ensure satisfactory customer service is maintained through the end of all customers transactions. Ensure that all products are displayed in a professional manner. Audit associate cash drawer. Facilitates skills training to all associates.

Woodforest National Bank, Asheville NC October 2019 - November 2020

Retail Banker II

Fulfilled diverse duties to provide and operate money counter, balance and replenish ATMs. Opening and closing accounts. Balance daily cash deposits, audit vaults, and ATMs. Provide professional customer service during the entire transaction. Adhere to strict banking guidelines to avoid breaches and information misuse.

Bath & Body Works, Asheville NC March 2007 - July 2010

Sales Associate

Interacted with customers to ensure an outstanding experience in the store, providing knowledge regarding products and matching needs to sales. Performed marketing and stocking duties.

Education

Bachelor of Science degree / East Carolina University, Greenville, NC

Criminal Justice