MGCOBOKAZI NTOZINI
CONTACT
adn44p@r.postjobfree.com
**** ** * ********* **** london
5219
PERSONAL DETAILS
Date of Birth : 1984-11-18
Nationality : South african
SKILLS
)interpersonal skill )proven
leadership skill )proven writting and
presatation skill )crativity and
innovative skill )stock taking and
controlling.
)emailing and internet usage
)financial management )excellent
telephone atiquette
)internet,excel,windows and power
point )problem solving )planning and
organising.
OBJECTIVE
Establish my self in a dynamic and exciting enviroment,where my innovative and creative skills can be fully utilized as i learn and grow in the work place.I equip my self with new skills so as to improve perfomance and working experience.
EXPERIENCE
Jet store mdantsane
2006-04-07 - 2008-08-08
Cash and credit associate
)update standing order instructions based on information supplied by customers.
)identify potential fradulant transactions and report them.
)adhere to leguslation and regulatory requirements as applicable of fica and national credit acts identity.
)ensure all duspute cases are assigned correctly.
)investigate validity of claims and retrieve required documents from the filling system.
)resolved valid claims wirhin agreed timeliness and excalate unresolved claims.
)ensure compliance to the credit returns policy is adhere in the perfomance of duties.
)ensure weekly filling of relevant dicuments.
)perfom health checks on credits created,to ensure all credits are billed and posted ti the required accounts.
Mdantsane pharmacy and clinic
2008-08-09 - 2014-09-15
Front shop assistant
)Receive and record all stock from supplies.
)filling of receiving receipts.
)stock count in the dispensary.
)validation and dispensing of priscription(under pharmacist supervision)
)prepacking of bulk items into patient's ready packs.
)storage and dustribution of phamacuticals.
)participate in stock take.
)assist with over the counter sales.
)ensureaccurate.picking/packing/labellingand checking if medication and be aware of common disage.
)give accurate instructions to patients regarding the correct use of medicine.
Edgars oxford street
2014-09-07 - 2017-10-30
Bank leader and credit associate
)Receive and answer all account queries.
)Conduct final followup on all customer queries to ensure customer service delivary.
)ensure complience to credit return policy.
)adress all queries related to financial and cash management.
)ensure all transactions are processed according to policies and financial standards.
)manage safe handling of all adminidtration documents.
)monitor and ensure effectiveness of cash management process within the store.
)manage over and under cash,disputes and frauds.conduct regular follow ups to ensure that necessary corrective actions are taken.
)develop people competencies and capability through implementation and effective coaching activities
)ensure open,motivated and harmonious work enviroment. Edgars beacon bay
2018-04-07 - 2010-07-15
Head of cashiers /cash and credit associate
)drive,achieve and exceed credit and financial sales
)follow up on activation of new accounts.
)Adhere to chain cudtomer service strategy and process.
)Mantain product knowledge to guid customer choices.
)ensure banking is dealt with on a daily basis and it balances.
)Ensure all monies are ready when guards call for pick ups.
)Ensure drop safe is locked at all times.
Check cash float and balance them.
)file all the filling and make sure that all filling procedures are done.
)authorise all transactions
)controlling of change to cashiers and spot checks to be done.
)ensure that reports are up todate to be adressed on a daily basis. EDUCATION
Buffalo city fet college
2014
Financial management n5
Certificate
Computec computer academy
2009
Computer
Computer certificate
Wongalethu high school
2002
Grade 12
Matric
Buffalo city fet college
2013
Financial management n4
Certificate
REFERENCE
Mrs siliziwe bunyonyo - "Red square vincent park"
Admin nanager
Mrs ellize kretzman - "Edgars beacon bay"
Admin manager
adn44p@r.postjobfree.com
Mr njabulo ndlovu - "Edgars hemingways"
Store managet
adn44p@r.postjobfree.com