Jessy Mathew

*** ******* ***** **** ** 403-***-**** adn3me@r.postjobfree.com

EXPERIENCE

Canadian Tire Retail Calgary, AB

Cashier/Customer Service Apr 2013 – Present

• Used strong organizational, problem-solving and time-management skills to provide effective assistance to numerous customers with returning and purchasing items, locating items and joining rewards programs

• Handled money and process transactions efficiently using the POS system on a daily basis

• Mentored many other new hires on the POS system operation and customer service strategies Canada Post Corporation Calgary, AB

Volume Counter May 2018 – Jan 2019

• Assisted in preparing offices for a volume count and analyzed any discrepancies

• Counted letter mail and oversized mail in letter carrier cases on a block basis

• Worked in a team to complete Letter Carrier Route sampling forms, obtaining the information from letter carriers

Costco Wholesale Corporation Calgary, AB

Sales Advisor Jan 2012 – Jun 2014

• Responsibilities included managing money, studying sales trends and budget allocation, creating reports on effective strategies to increase sales

• Worked in a team to increase sales by promoting new products Marikar Industries Brampton, ON

Administration Assistant, Filing Clerk Jan 2010 – Dec 2011

• According to the instructions given, analyzed, organized and recorded confidential files

• Gained a thorough understanding of Microsoft Office and applied it on a daily basis EDUCATION

Ontario Works Training Toronto, ON

Administrative/ Clerical Training Program Sept 2009– Dec 2009

• Gained proficient knowledge on Microsoft Office including Microsoft Word, Excel, One Note, Outlook and PowerPoint

• Learned about data management and data entry into systems such as Oracle DBMS

• Gained skills to be effective and efficient at reception, book-keeping and desktop publishing St. Mary’s High School Kerala, India

High School Diploma Attained Sept 1986 – May 1990

• On the Honor’s list for all four years

ADDITIONAL SKILLS AND CAPABILITIES

• Great organizational and problem-solving skills especially at finding solutions on the spot

• Excellent interpersonal and customer service skills

• Possess good oral and written communication skills

• Always positive and quick learner

• Proficient in English, Hindi and Malayalam

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