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adn3lg@r.postjobfree.com

843-***-****

Plot no 65,room no 24,gate no

*,***,******* ***** ****.

Skills

I am good in team building, I

can also manage and keep

records of team.Also try and

bring new idea's for business

and process which can boost

business.

Interests

Playing carrom, Riding bike

for a long drive, reading

interseting and educational

blogs.

ALI AHMED SHAIKH

Objective

To built career in growing organization, where i can get a chance to prove my abilities and skills by accepting challenges.

Experience

Global-E Services Pvt Ltd .

Sr CSE.

Role : Helping customer's on calls.

Informing about services of our company.

Taking care of team members Quality.

Verifying leads of team members.

Intelenet global services Pvt Ltd.

Sr customer services associate

Role: Solving customer's query via calls.

Provide training to new joiners.

Handling excalation calls.

Floor support supervisor.

Report maintaning

Taking Quality session.

02/07/2018

-

2003-04

Apertum online Pvt Ltd.

Sr Associate.

Role: Solving customer's problem via Web chat, E-

mails and social media.

Educate customer's with product and services.

To check potential fraud activities and prevent it from online transaction.

Shift leader.

Supervise a team of 7 member's.

Handling and Maintaing Quality on chats.

Report and data managing.

Providing Feedback on Quality.

Weekly call with team members for suggestion and

understanding their needs.

Education

Holy angel high school.

HSC passed, Mumbai university.

66.40%

Achievements & Awards

Awarded by different companies for best performance and Quality work. Also got many certificates for over all performances.

Contact this candidate