Sheila Lazari
** ********* ****, ********, ** ***41·È631-704-9897 · adn3fp@r.postjobfree.com
Objective: Phlebotomist
Qualifications: Successful experience in building and maintaining excellent customer relations
Compassionate and sensitive with a keen understanding of clientele needs and concerns Highly effective skills in listening evaluating, organizing, and communicating Well-developed interpersonal and multicultural expertise with fluency in several foreign languages Consistently ensure high quality work while meeting stringent specifications, regulatory factors, and deadlines
Experience: Licensed Cosmetologist / Hair Dresser
Independent Practice – Long Island, NY (2002-Present)
Tres Beau Day Spa – East Islip, NY (1992-2002)
The above listed experience has included the following:
Successfully conducting intensive customer service/sales activities in this highly competitive market; generating and maintaining excellent customer relations to produce new and repeat business
Quickly solving customer problems
Handling sales/purchase orders, customer records, monetary transactions, inventories…
Creating and instituting work process improvements to improve business development
Effectively assessing the immediate and continuing needs of the customer and work at hand to establish priorities for providing appropriate interventions based on urgency level
Coordinating responsibilities well with exceptional time management skills
Proficiently identify, evaluate, and resolve challenges that impact work through a systematic handling of multiple tasks to meet optimum quality outcomes
Performing effectively under often fast-paced and high-pressure conditions while adhering stringent timelines and all strict regulatory protocols in this field
Skillfully performing a complete spectrum of cosmetology/hair dressing work
Selecting, negotiating, and purchasing materials, supplies, and equipment
Foreign
Languages: Fluent Russian, Farsi, Assyrian
Education: Certificate in Phlebotomy
Graduated July 2011, Satellite Labs, Stony Brook University Medical Center,
School of Health Technology and Management,
Department of Clinical Laboratory Sciences – Stony Brook, NY
Coursework included over 100 hours and some 250 successful venipunctures
Certified in CPR for the Healthcare Professional and First Aid
American Red Cross
Licensed Cosmetologist
Graduated 1987, Wilfred Beauty Academy – Hauppauge, NY
Healthcare
Experience: Effectively performed phlebotomy procedures on a wide range of patients from pediatric to geriatric
within a clinical/hospital setting; worked well with physicians, RNs, and other medical professionals
Quickly established interpersonal rapport in the medical/healthcare environment – compassionately understanding patient concerns; precisely evaluating their requirements
Handled over 250 successful venipunctures; utilizing the Evacuated Tube System, Syringe Needle, Lancet and Butterfly Techniques; collected and handled blood specimens; dealt with infection control and equipment disposal
Assembled tourniquets needles, disposable containers for needles, blood collection devices, gauze, cotton and alcohol on work trays
Compiled extensive medical information on patients for precise healthcare decision making; entering patient data into medical database; labeled and transported blood specimens to lab
Maintained productive lines of communication with superiors; performed well independently and as part of a team under sensitive conditions
Leisure: Piano playing and volleyball
References Upon Request