Customer Service Resident Care

Hratch Haytaian

**** **** ***** ***]

Glendale, AZ 85302

Phone: 602-***-****

E-Mail: ******************@*****.***

Professional Summary

Friendly, customer-focused Cashier with attention to detail, good math skills, and ability to develop good customer relations for maximum customer loyalty and retention. Excels in helping customers feel welcomed and accurately managing payments using POS systems. Generate repeat business by determining customer needs and following up on outstanding issues.Customer service professional experienced in identifying and selling products based on customer needs and processing credit card and cash transactions. Skilled in using computers and handheld devices. Delivers quality customer checkout experience.

Skills

Customer service

Experience

March 2019 to June 2019

Mcdonalds Peoria, AZ

Cashier

Adhered to all cash handling policies and procedures.

Counted money in cash drawers at the start of each shift and balanced drawer at the end of each shift.

Collected payment for customer purchases.

Greeted all customers and provided prompt and friendly service.

February 2005 to June 2008

All Valley Home Healthcare & Nursing Phoenix, AZ

Caregiver

Assisted residents in managing daily living including lifting, bathing, and feeding support.

Performed household chores to ensure cleanliness, safety, and livability.

Evaluated patient's medical condition on daily basis.

Assisted the patient in day-to-day basic functions and prepared patient's meals according to meal plans.

Collaborated with peers and medical teams to support resident care plans, working under RN's supervision.

Transported clients to doctor's offices and grocery stores.

Assisted clients with bathing and dressing to promote good personal hygiene.

Provided physical and emotional support to patients and families, while delivering services to patients with terminal conditions.

January 1998 to March 2001

Bashas Phoenix, AZ

Courtesy Clerk

Assisted customers by locating products on shelves or in backroom and retrieved desired items for purchase.

Bagged purchased groceries in neat fashion, carefully handling perishables and balancing weight of each package.

Collected and returned shopping carts from shopping lot to store for use by new customers.

Engaged with customers to understand and resolve issues and answer product questions.

Education

August 2002 Shadow Mountain High School Phoenix, AZ

High School Diploma General studies

GPA [number].

Graduated with honors.

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