Division Manager Encoder
Resume:
Edmar Joice R. Garces
Address: Blk ** L** Camella Homes, Ormoc City
Contact No: +63-906-***-****
E-mail: adn2vu@r.postjobfree.com
_
OBJECTIVE:
Seeking a challenging opportunity where I will be able to utilize my strong organizational skills, educational background and ability to work well with people which will allow me to grow personally and professionally.
ACADEMIC BACKGROUND:
Tertiary : Visayas State University
Bachelor of Science in Hotel, Restaurant and Tourism Management Baybay, Leyte
SY (2010-2013)
Sto. Niño College of Ormoc
Bachelor of Science in Tourism Managament
Ormoc City, Leyte
(S.Y. 2016-2019)
Secondary : Saint Peter’s College of Ormoc
Fr. Cataag St., Ormoc City, Leyte
(2007-2011)
Primary : Ormoc City Central School
Carlos Tan St., Ormoc City, Leyte
WORK EXPERIENCE:
Sykes Asia
4/F Synergis IT Center, F. Cabahug St., Mabolo Cebu City, 6000 Customer Service Representative
April 2016
Occci Hostel and Training Center
Arradaza St., Ormoc City, Leyte
Front Desk
December 2012
Philippine Ports Authority (Ormoc City)
Ormoc City Port Area
Data Encoder
Passengers Terminal Building / Port Service Division – Baseport October 2019 – September 2020
Philippine Ports Authority (Naval, Biliran)
Terminal Management Office of Naval
Data Encoder/Cash Clerk
September 2020 – March 2021
ABILITIES:
• Good english communication skills
• Good listener
• Ability to handle stress efffectively
• Ability to deliver superb customer service experience
• Customer service oriented skills
• Ability to deal with irate customers using excellent interpersonal communication skills
• Understands new concept easily
• Quick Learner
COMPUTER SKILLS:
• Proficient and knowledgeable in most computer programs like Microsoft Office programs
• Able to troubleshoot computer problems on my own
• Good typing speed (30 words per minute)
SEMINARS:
Orientation on Amadeus Selling Platform, Basic Computer Reservation System Hotel Fortuna, Borromeo Street, Cebu City Philippines September 9, 2012
Lecture on BASIC FOOD & BEVERAGE OPTIONS
Waterpark and Spa, Maribago, Mactan Philippines
September 8, 2012
Tour Guiding Seminar
Visayas State University, Baybay Leyte
September 16, 2012
M24: ROAD SAFETY AND DEFENSIVE DRIVING 101 PART 2 12/17/2020
12/17/2020
PMO Western Leyte/Biliran (PPATI ELEARNING)
M31: BASIC ENGLISH GRAMMAR
12/17/2020
12/17/2020
PMO Western Leyte/Biliran (PPATI ELEARNING)
M23: BEST PRACTICES IN COVID 19 PANDEMIC
11/27/2020
11/27/2020
PMO Western Leyte/Biliran (PPATI ELEARNING)
M39: RESPECT IN THE WORKPLACE
11/27/2020
11/27/2020
PMO Western Leyte/Biliran (PPATI ELEARNING)
M33: BOOST PRODUCTIVITY IN THE WORKPLACE
08/12/2020
08/12/2020
PMO Western Leyte/Biliran (PPATI ELEARNING)
M52: ACCESSIBLE CUSTOMER SERVICE
08/12/2020
08/12/2020
PMO Western Leyte/Biliran (PPATI ELEARNING)
M53: ORGANIZATIONAL SKILLS AT WORK
08/12/2020
08/12/2020
PMO Western Leyte/Biliran (PPATI ELEARNING)
Character Reference:
Mae E. Blanco
Human Resource Department, Sykes Asia Cebu
(02) 636 8555
Kristine V. Darunday
Port Service Division OIC
Kim Lowell B. Morano
Philippine Ports Authority (TMO NAVAL)
Acting Division Manager
I hereby certify that the above statements are true and correct to the best of my knowledge and belief. Edmar Joice R. Garces
Applicant
Contact this candidate