Front Desk Receptionist

Videeka Patel

******@******.*** 074********

EDUCATION AND ACADEMIC ACHIVEMENTS

Chislehurst School for Girls

(2013-2018) GCSE Grades:

ICT ECDL - Distinction* 98% - 100% in 4 exams

English Literature – Grade 9

English Language - Grade 7

Mathematics - Grade 9

Physics – Grade 9

Chemistry – Grade 9

Biology – Grade 9

Geography – Grade 9

Computer Science – Grade 9

Religious Studies – Grade 9

PERSONAL STATEMENT

I’m a friendly and confident woman, who can communicate well with others and help them where possible. I am always seeking to broaden my knowledge and develop it through listening to others. Attentive and perceptive, I can adapt my working style to suit any employer, displaying high levels of respect. My skills in troubleshooting have also developed and helped me to become more initiative and independent when tackling certain situations. I engage without equivocation in the subject areas of Economics, Banking and Finance which has stemmed my major passions and interests.

EMPLOYMENT HISTORY

Currently undertaking virtual work experience with JP Morgan and Goldman Sachs. As well as Tutoring A- Level Economics and Maths online.

Sports direct: May – August 2021

-Working tills and providing customer service, through sorting out customer returns and queries.

-Sorting out deliveries.

-Stock control, prices changing and barcoding.

-Working well as a part of a team; because I received a manager’s code within 2 weeks of working there, I was also more than happy to help out others to solve any issues.

Skadi Limited Work experience:

(2019)

Insite to trading

Financial investigation

Exploring risks in Trading, Sales, Structuring, Market Risk, Capital Markets and Finance.

To apply economic theory in real life, I began work experience at Skadi Ltd. I witnessed first-hand, the crucial role of networking within a financial environment that enabled individuals, collectively, to advance the company's position within a market. Exposure to conversations between JP Morgan’s specialists, the significance of communication skills became apparent. My engagement enhanced these skills.

Crofton News Food and Wine – Sales assistant

(2016-2019)

-Managing stock inventory to optimise sales

-Maintaining a regular cash flow to operate the business day to day

-Working the till and friendly interaction with costumers

-Promoting bestselling items in order to maximise profits

-Interpersonal skills

-Stock analysis, stock take

-Costumer service

-Controlling an Epos system and management (software)

-Enjoyed making new friends and working as a part of a team.

REFERENCE: *******@*******.**.**

Magpies Dental Practise – Receptionist

(2017 – 2018)

Greeting guest and patients at the front desk, whilst managing check in process, managing bookings and working with availability. Picking up calls for bookings and queries.

Marketing and Auditing skills

Engagement Calls

Organisation and management skills

Ability to use my own initiative

Administration skills

Multitasking skills

INTERESTS & HOBBIES

My hobbies include, dance, learning trading, design and sports. Participation in sports such as badminton has encouraged me to understand the importance of teamwork and enabled me to develop leadership skills. In April 2017 I even won the ‘Jack Petchy Speak award for my achievements in Maths Numerical and analytical skills which has prepared me for the handling of quantitative data. I’ve also won awards on teamwork and speech deliverance such as being selected by my school for ‘Jack Petchy Speak Out Challenge’. This was a great experience which enabled me to enhance my confidence and communication skills. In 2018, I also participated in the Bronze ‘DOFE’ which also helped me to build on my teamwork skills and accumulate resilience.

Newstead Wood Grammar

(2018-2020) A level Grades:

IT – A*

Maths – A

Economics – A

Computer Science - B

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