Duty Manager Executive Housekeeper

OBJECTIVE:-

To seek a responsible position, which helps me use best of my potential, talent and on the very point give me an opportunity for exploring the dimensions for professional and personal development with achievements of company's goal and objectives. Confident to work on new methodologies and technologies and merge into a dynamic globally focused.

Professional Experience:-

A)Company Name:- Taj Mahal Palace and Tower, Mumbai

Years worked with company:- From( Dec 2002 to Nov-2008)

Designation:- Housekeeping Attendant/Apprentice

Job Responsibilities:-

1. Introduction to housekeeping department. How does it function with coordination with all other departments of the hotel

2. I was responsible for one guest floor and made Rooms ready for Arrivals.

3. Worked in public areas, restaurants, lobby, spa, washrooms swimming pool area, Banquets etc

4. Learned super cleaning, Deep cleaning, Marble Polishing, Chandelier cleaning, Carpet Shampooing, Machine operating in hotel.

B)Company Name:- Taj Lands End, Mumbai

Years worked with company:- From (Nov-2008 to June 2013)

Designation:-Housekeeping Supervisor

Job Responsibilities:-

1. Taking Briefing in the morning

2. Daily deployment of staff and checking Grooming of staff

3. Linen Inventory on every month end.

4. Supervise down the line staff

5. Handle Housekeeping Desk where guest calls and interdepartmental calls need to be attended. Conveying of guest request on time and meeting guest satisfaction and expectation on time.

6. Provide with adequate housekeeping amenities on floor pantry

7. Raising Store requisition on weekly basis.

8. Supervision of public areas in afternoon and night shift.

9. Making Arrangements for all kind of machinery and giving training to housekeeping attendant on the same. (How to operate the machinery.)

10. Preparing of floor budget, compiling, and analyzing budget with HOD.

11. Making Month End reports on consumption of material

12. LOST & FOUND-Immediately informing Lost & found to Security, Duty Manager and HK Desk, making entries in triplicate form and handing over L&F item to security.

C)Company Name:- Sahara India office B.K.C Mumbai

Years worked with company:- From June 2013 to 31st May 2015

Designation:- Jr. Executive Housekeeper

Job Responsibilities:-

1.Pest control activities

2.Maintaining of Capital Expenditure/Operational Expenditure

3.Checking all vendors’ bills and liaising with accounts department for payment of bill.

4.Making of Duty Roster for HK staff

5.Store:-Requisition of store,Distribution, cost control, mustering of material every month end

6.Surprise visit in night shift and making report on the same.

7.Preparing Rate contracts, AMCs for HK Vendors, renewal of contracts, changing contracts/Vendors.

8.Managing cleanliness of cafeteria.

9.Ensuring kitchens are clean before and after operations

10.Make sure cleanliness of Board rooms and meeting rooms of around 200 sittings capacity well in advance.

11.Keeping Mr.Subroto Roy’s personal theatre clean and tidy

12.Car Parking area cleaning on daily basis

13.Laundry and linen

14.Event organization

D) Company Name:- Inox

Years worked with company:- From June 2015 to Till June 2020 Designation:-Assistant Manager Housekeeping

Job Responsibilities:-

1.Pest control activities/Fumigation

2.Maintaining of Capital Expenditure/Operational Expenditure

3.Checking all vendors’ bills and liaising with accounts department for payment of bill.

4.Making of Duty Roster for HK staff

Store:-Requisition of store,Distribution, cost control, mustering of material every month end

5.Surprise visit in night shift and making report on the same.

6 .Preparing Rate contracts, AMCs for HK Vendors, renewal of contracts, changing contracts/Vendors.

7.Taking care of the kitchen cleaning,

8.Checking the auditorium at regular intervals,

9.Handling new movies release, events, bulk booking, block booking where starcast are present

10.Helping the department in introducing new SOP'S

11.Diffrent surface cleaning and maintenance/marble polish

12.Organising birthday parties and event managements,

13.Worked in pre-openings,

14.Staff Training,Supervisor Training.

15.Uniform and laundry handling

16.Glass Cleaning

17.Chandlier cleaning

Additional Roles:-

1.Opened two Inox properties under my supervision Inox Nariman point and Inox malad

2.Also was sent to inox pune and Nasik for property set up

Achievements:-

I got awarded by the company as EMPLOYEE OF THE MONTH twice.

I got many appreciation letters by guest as well as from my department known as “S.T.A.R. Certificates”.

Reached silver level in S.T.A.R.S

EDUCATION ATTAINMENT

Passed B sc. (Chemistry) Examination in March 2006 from Mumbai University.

Passed H.S.C examination in March 2002

Passed S.S.C Examination in March 2000

Personal details:

Date of Birth:

27 FEBURARY 1984

Marital Status:

Married

Nationality

Indian

Area of Interest

Housekeeping

Computer Knowledge:

Basic Ms- office, certificate course of Ms-CIT from Elphinstone College

Interests & Hobbies:

Listening to Music & Playing cricket

Languages known:

English,Marathi,and Hindi

PLACE:- MUMBAI

DATE:-

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