Gail M Gillespie

**** ******* ****

Plainfield, IN 46168

Cell: 317-***-****

adn2o4@r.postjobfree.com

Objective

Seeking a position utilizing my extensive knowledge and successful experience. I am very motivated and enjoy in working in a fast paced and multi-tasking environment. I am interested in joining a company where I can utilize my expertise to further establish a productive customer driven organization.

Abilities

Over twenty six years’ experience in customer service and as customer service manager.

Reputation for achieving goals on time using a professional yet personable approach.

Creative problem solver, capable of identifying, analyzing and solving problems.

Effectively managed customer service, estimating and purchasing departments.

Demonstrated success in negotiating win-win compromises.

Responsible for implementing a multi-lingual year long promotional blitz for Eli Lilly & Company. Supervised all phases of the project from design, estimating, purchasing, and inventory control to the final fulfillment.

Managed Inventory for raw materials and also customer inventories with weekly or monthly reports.

Acted, as liaison between sales and production, was responsible for accelerating production deadlines along with facilitating weekly production meetings.

Over three years as ISO9000 Manger, Safety committee, and Quality control.

Professional Experience

2021 – 2021 Meijer’s

Team Member Plainfield, IN

2018 – 2020 Tabacco Central-Low Bob’s Discount Tabacco Plainfield & Danville, IN

Dual Store Manager

2014 – 2017 Acuren Inspection, Indianapolis, IN

Administrative Assistant

2013 - 2014 Navient Fishers, IN

Inbound Call specialists

2010 - 2013 Bowers Envelope Company Indianapolis, IN

Account Manager

2009 - 2000 Crown Paper Box Company Indianapolis, IN

Account Manager /Customer Service Manager / Production Scheduling Manager

Education

Rockhurst University 2001 Management and Leadership

Ball State Univertsity 1996 Making a case for Strategic Selling

Avon High School 1974 High School Diploma

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