Accounting Assistant, Accounts Receivable Specialist

ROSA I. ASPILCUETA

**** ****** **** **** ****

Naples, Florida 34120

*************@*****.*** / 786-***-****

Accounts Receivable/Payable – 15+ years of experience, aging analysis, billing, account reconciliation, detail-oriented, professional work ethic, committed to work, upscale Customer Service, organized, and team-player

Training/experience in Oracle NetSuite, SAP, ACCPAC, QuickBooks, Agilysys, Komet, iTrade, and other accounting/billing applications –MS Excel proficient, Outlook, PowerPoint, Word, and various company intranet systems

Bilingual-English/Spanish with translation experience, committed, flexible, reliable, honest

University of Puerto Rico, Rio Piedras Campus, San Juan, PR – BA Business Education - graduation requirements met Miami Dade College, Kendall Campus, Miami, Fl - AA Degree – Interior Design Architecture WORK HISTORY

6/2020-3/2021 Credit and Collections Specialist – Ferris Marketing LLC, Naples, FL Analyzed Aging Report weekly to enforce collections on past due accounts Created weekly pivot tables to prioritize collections Disputed past due through customer Vendor HUB online portals Researched to provide proper back up documentation for shipment disputes Worked proactively with other departments to identify and resolve issues on receivables and disputes 12/2019-4/2020 Accounting Associate –United Police Federal Credit Union, City of Miami, FL Handled Journal Entries including adjustments to correct books Controlled/Reconciled Accounts on company system using Excel pivot tables Assisted in End-of-Month Closing Procedures

10/2017-12/2019 Account Receivable Specialist, Fresca Farms, Miami FL Increased operational efficiency by processing Receivables timely and accurately Prioritized and organized work to handle an average of 300 customers/accounts and met deadlines Processed deposit and payment posting

Assisted Sales staff processing iTrade and other B2B systems 10/2016-10/2017 Accounts Receivable and Payable–Temporary work assignments for various firms Handled Receivables – Full billing cycle

Processed high volume of Payables - 3-way cycle

Provided customer service

11/2013-10/21/2016 Accounting Assistant, Biltmore Hotel, Coral Gables, FL Handled Accounts Receivable for event groups

Analyzed Aging Reports and accounts for direct billing Coordinated excellent customer service within a prestigious hospitality environment Interacted professionally with all levels of business personnel to build strong business relationships 12/2010-1/2014 Sales Associate - Victoria’s Secret, Miami, FL Handled Customer Service within an upscale retail sales environment and customized personal fittings Promoted and opened new Credit Card accounts to customers 3/2005 - 3/2009 Account Specialist - Miami Dade College, Miami, FL Handled Receivables for the effective recovery of funds due to the college Processed delinquent accounts to collection agencies and/or Dept. of Education for proper follow up Coordinated and supervised students enrolled in the Work/Study Program PERSONAL Certificate in Human Relations, American Red Cross Disaster Relief Certificate, CPR, 1st degree BB

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