Network Specialist Sales Executive
Resume:
Frank W. Paylor
New Port Richey, FL 34652
Telephone: 918-***-**** Email: ********@*****.***
PROFESSIONAL SUMMARY:
Manage National Account teams and portfolios, negotiating with premier customers and committing the Postal Service to pricing agreements. Proven success performing customer site visits to C-level decision makers, determining customer logistic needs and the Postal Services abilities to meet them. I independently coordinate the involvement of postal resources, providing subject matter expertise across a variety of functional disciplines in order to support the customer and negotiation process. Experienced in leading cross-functional teams to integrate acceptance requirements, transportation, processing, and delivery of mail to maximize opportunities and retain existing agreements and customer relationships. I’m extremely successful in the overall achievement of postal revenue goals and marketing efforts towards corporate business objectives.
EDUCATION:
Bachelor of Science, Business Management, 1991 Northeastern State
University; Minor, Marketing
EXPERIENCE:
Military, US Navy Veteran 1982 – 1986
US Postal Service, Tulsa, OK 1989 – Present
Strategic Account Manager USPS 2014 - Present
Serves as the primary interface and chief strategist between the USPS and it’s highest revenue generating customers – Strategic Accounts.
Sell the incorporation of USPS logistic products, services and technical solutions to the customer in order to reach long term, profitable and mutually satisfying partnership.
Provide Strategic Account customers with custom processes, products and pricing designed to meet the account’s specific operating and business requirements.
Manage the account’s performance through effective goal setting, measurement and evaluation.
Maintain & develop corporate relationships that gain C-level penetration and introductions, gaining valuable insight and influence at the highest levels of our Strategic Accounts.
Sales Executive Sr. USPS 2009 – 2014
Develop and manage opportunity teams.
Identify, develop and execute sales opportunities for shipping products, pricing agreements & communicates growth to mangers & business units
Sales Executive Sr. USPS cont.
Execute product pricing agreement plans providing support, advice and development of customized solutions to business needs.
Commits organizations to pricing agreements.
Create presentations for existing and potential business clients.
Develop and presents cost benefit analyses of client-specific business advantages in using USPS shipping products and services.
Account Manager USPS 2002-2009
Assisted business units identify issues and solutions to enhancing revenue and market growth.
Close high revenue sales with premier customers.
Develop high level relationships with customers to ensure optimum buy-in & coordination maximizing new revenue.
Created internal teams to close sales in specific geographic territories
Negotiated and executed pricing agreements.
Business Service Network Specialist USPS 1998 – 2002
Addressed service improvement opportunities and synchronized efforts among operations, marketing, delivery, finance, and other functional areas to ensure resolution of adverse service trends and systemic performance issues.
Transitioned large customers for service support including maintaining customer profiles.
Educated and drove customers on Postal applications to report and monitor service/issue requests.
Business Mail Entry Supervisor (USPS) 1996 – 1998
Manage a medium work force of Bulk Mail Entry employees.
Oversaw plant load & drop ship activities.
Provided customer training on mail preparation, classification, mailing system and acceptance procedures.
Established awareness program for employees on postal payment & mail preparation to ensure protection of postal revenue.
Mail Processing Supervisor 204-B (USPS) 1992 - 1996
SPECIAL SKILLS:
Exceptional listener and communicator who effectively conveys information verbally and in writing.
Computer-literate performer with extensive software proficiency covering wide variety of applications.
Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
Results-driven achiever with exemplary planning and organizational skills, along with a high degree of detail orientation.
Confident, hard-working employee who is committed to achieving excellence.
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