Betty Belmonte Graves

***** ******* **

Charlotte, NC 28277

Tel: 704-***-****

OBJECTIVE To obtain a position in which am able to use my current

professional experience and knowledge with the willingness to learn and

advance.

QUALIFICATIONS Bilingual, English and Spanish, fluent speaking, reading and

writing .

Raised in a Diplomatic family ; United States, Bolivia and

Argentina. Positive attitude and eager for new challenges .

Dedicated and willing to work in a team environment while

able to work independently. Computer literate with strong

administrative and reception all skills. Proper telephone

etiquette . Proficiency, fast learner, work independently

or as a team player. Assessing needs of clients and assuring

client satisfaction . All reinforced by organizational, administrative

assistance and decision making . Neat professional appearance . ~

Highly creative and adaptable to varieties situations . Proven

ability to manage a great variety of tasks and responsibilities.

simultaneously and affectively .

~ WORK HISTORY

USAIRWAYS/ AMERICAN AIRLINES Charlotte, NC

Gate Agent; Perfect Attendance 2007-2021

AKERMAN SENTERFITT, Miami, FL

Receptionist 2005-2006

AMERICAN AIRLINES Miami, FL

Passenger Service Representative; 1991-2004

GLEN E. SMITH, PA. Miami, FL

Office Assistant ; Perfect Attendance. 2000-2002

PANAM Miami, FL

Reservation Agent ; Perfect Attendance. 1989-1991

EASTERN AIRLINES Miami, FL

Gate Agent ; Perfect Attendance 1986-1988

EDUCATION FLORIDA INTERNATIONAL UNIVERSITY

Criminal Justice Miami, FL

1992-1993

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