Pharmacy Technician Customer
Resume:
R A Y C O R D O V A
************@*****.***
EL MIRAGE, AZ 85335
PROFESSIONAL SUMMARY
Dependable pharmacy industry worker equipped for fast-paced work and changing daily needs. Having over 23 years experience I can serve customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes, and increase customer satisfaction. SKILLS
Task prioritization Networking
Creative thinking Customer relations
Pharmacy operations
EXPERIENCE
Compounding Pharmacy Technician, RAINTREE APOTHECARY, Aug 2017 - Mar 2021, SCOTTSDALE, AZ
Resolved customer issues and answered questions to deliver positive customer experience.
Made telephone calls to Physicians, customers, and patients. Filled prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine correctness and checking for possible interactions. Adhered to the company policy regarding good faith dispensing during all prescription dispensing activities.
Helped pharmacy department with inventory processes to provide smooth process flow and customer experiences.
Developed strong relationships with valued customers to cultivate customer loyalty. Processed medical insurance claim forms and electronic transmissions to obtain payments for orders.
Compounding Pharmacy Technician, SCOTTSDALE PROFESSIONAL PHARMACY, Mar 2006 - Jul 2017, SCOTTSDALE, AZ
Filled prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine correctness and checking for possible interactions. Registered all related sales on the assigned cash register; collected and handled cash.
Made telephone calls to Physicians, customers, and patients. Reported prescription errors to Pharmacists on duty and adhered to company policies and procedures.
Developed strong relationships with valued customers to cultivate customer loyalty. RC
Jan 2007
Jul 1999
Assisted customers and patients by offering information on goods and services. Processed medical insurance claim forms and electronic transmissions to obtain payments for orders.
HAIRSTYLIST, REGIS SALON, Jan 2007 - Apr 2010, GLENDALE, AZ Connected closely with customers to deliver positive hairstyling and cutting experiences and build strong loyalty for repeat business. Sanitized instruments, equipment, and stations between customers for optimal protection.
Taught customers about proper haircare and styling techniques to improve overall satisfaction.
Applied bleaching and coloring agents to achieve customers' desired hair colors. Kept work stations clean and sanitized tools such as scissors and combs. Scheduled client appointments.
Served male customers with clean cuts and shaving services to remove or trim facial hair.
EDUCATION
LICENSED COSMETOLOGISTS, COSMETOLOGY
ARTISTIC BEAUTY COLLEGE - GLENDALE, AZ
PTCB CERTIFICATION, PHARMACY
PTCB EXAMINATION - PHOENIX, AZ
Contact this candidate