Katherine Kirsch

Full time / Part time

adn2ay@r.postjobfree.com

559-***-****

*** * ** **** *** Fresno, CA, 93720

FRESNO CITY COLLEGE

Fresno, CA

Completed coursework towards

Associate in Arts (A.A.) Business (Aug

2018)

EDUCATION

Bilingual

Computer literate

Friendly

Resourceful

Detail oriented

ADDITIONAL SKILLS

Hard-working professional with 6 years of experience and a proven knowledge of customer communications, records management, and customer service.

CAREER OBJECTIVE

FRONT DESK AGENT

La Quinta Inn & Suites, Fresno, CA / Jul 2020 - Present RECEPTIONIST

Kirsch Pest Control, Clovis, CA / Feb 2019 - Jun 2020 PACKER

The Gap, Fresno, CA / Aug 2018 - Jan 2019

EXPERIENCE

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

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Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

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Transmit information or documents to customers, using computer, mail, or facsimile machine.

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• File and maintain records.

• Receive payment and record receipts for services. Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

•

Transmit information or documents to customers, using computer, mail, or facsimile machine.

•

• Hear and resolve complaints from customers or the public.

• File and maintain records.

Perform administrative support tasks, such as

proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.

•

Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

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• Receive payment and record receipts for services. Load materials and products into package processing equipment.

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Record product, packaging, and order information on specified forms and records.

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Examine and inspect containers, materials, and products to ensure that packing specifications are met.

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• Measure, weigh, and count products and materials. Mark and label containers, container tags, or products, using marking tools.

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BARISTA

Starbucks, Fresno, CA / Sep 2015 - Jul 2018

Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.

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• Set up or restock product displays.

Take customer orders and convey them to other

employees for preparation.

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Describe menu items to customers or suggest products that might appeal to them.

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ASHLEY PEREZ, Supervisor, Starbucks

- adn2ay@r.postjobfree.com - Supervisor

FERNANDO GARZA, Manager, Starbucks

1-415-***-**** - adn2ay@r.postjobfree.com - Manager SALVADOR ROMERO, Supervisor, The Gap

- adn2ay@r.postjobfree.com - Supervisor

REFERENCES

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