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Customer Care Foreign Language

Location:
Kalutara, Western Province, Sri Lanka
Posted:
August 08, 2021

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Resume:

No. ***/B*, School Road,

Yatadola, Nauttuduwa.

Sri Lanka

074*******/034*******

adn291@r.postjobfree.com

SHANIKA THILINI LANKESHWARA

ACADEMIC QUALIFICATION

G.C.E ADVANCED LEVEL (ENGLISH MEDIUM)

2016

English A

Business Studies C

Economics S

Accounting F

2013 – G.C.E Advanced Level ( English Medium)

English A

Biology F

Chemistry F

Physics F

2010 – 2012

ST. BRIDGET’S CONVENT, COLOMBO 07 – G.C.E Advanced Level(English Medium)

English B

Biology F

Chemistry F

Physics F

2009

CONVENT OF OUR LADY OF VICTORIES, MORATUWA – G C.E. Ordinary level

(ENGLISH MEDIUM)

English A

English Literature A

Religion A

Commerce A

Sinhala B

Mathematics C

Science C

History C

I.T C

PROFESSIONAL QUALIFICATIONS

CAIT Diploma Level SriLanka Telecom Training Centre, Moratuwa - 23/10/2013 – 26/02/2014

Cabin Crew Training Diploma Level – 22/01/2017

Teaching English as a Foreign Language (TEFL-120) by London Teacher Training College – 03/10/2019

Pearson Training – 05/03/2020

Pearson Training – 13/08/2020

SKILLS & ABILITIES

ielts overall band score 7.5

Professional proficiency in English and Sinhala

Competent in MS Office, Internet, E-mail

ACHIEVEMENTS

The Competitive Festival of Music, Speech and Drama- Awarded a certificate of Merit 2nd Place in ACTING SENIOR – Dialogue and Verse Speaking by the Institute of Spoken and Written English.

Passed Grade One, Two, Three in Written English with Honours by Institute of Spoken and Written English.

Passed Grade B in Dictation & Creative Writing, Grade C, Prize Winner – Hand Writing, Grade E Dictation- First Prize and Grade F – First Prize Winner in Spelling “B" & Hand Writing Competition.

Passed Grade Three and Six in Spoken English with Honours by The Institute of Spoken and English.

EXPERIENCE

IELTS Paper Marker – Cambridge IELTS Academy - 1year and six months.

Customer Care Executive – Visa Hub International Pvt Ltd – 1 year.

English medium (Private teacher - Primary students) – five years

PERSONAL TRIATS

Highly motivated and enthusiastic fresher with the willingness to learn new skills

Strong motivational and leadership skills

Quick learner and a hard-worker

Disciplined and good etiquette

Positive thinker

Friendly, trustworthy and passionate

Highly flexible

INTERESTS

Reading

Teaching



Contact this candidate