Inbound Customer Manager

M.F

OBJECTIVE

RN student looking for a

position to expand knowledge

and gain new experiences to

increase skills and better

prepare for the medical field

SKILLS

Basic Life Support (BLS)

Communication

Critical Thinking

Documentation

Leadership

Problem-Solving

MARLAH FRAZIL

************@*****.*** 863-***-****

EXPERIENCE

SHIFT MANAGER • MCDONALD’S • SEPT. 2016 – APRIL 2020 Train new members, offer fast and friendly service, customer satisfaction, enhancing productivity of all sections within the store, ordering supplies, inventory

ASSOCIATE • TARGET • AUG. 2019 – JAN. 2020

Provide a fast and friendly service, maintain a clean, up-to-par service, train new members, deliver accurate product placement, pricing and labels

CALL CENTER AGENT • SYKES • APRIL 2020 - PRESENT

Answer inbound customer/client sales request, technical inquiries concerning services, products, billing, equipment, claims and report problem areas

EDUCATION

HIGH SCHOOL DIPLOMA • MAY 2018

ASSOCIATES OF LIBERAL ARTS • JUNE 2020

ASSOCIATES OF NURSING • JUNE 2021

CERTIFICATION

Medical Errors Education Course

HIPAA

Domestic Violence Education Course

Blood Borne Pathogens HIV/AIDS Education

Nursing Home Alzheimer’s Disease and Related Disorders

Contact this candidate