Computer Specialist Active Directory
Resume:
Stacy L. Waugh
Covington, WA
98042
**************@*****.***
SUMMARY
Cashier/cashier assistant
Senior Network Administrator/Senior SMS Administrator/Solutions Architect with a primary focus on system and network security. Responsible for software customization and configuration using unattended distribution. Creator of Group Policy configuration with the focus on securing network computers and users under DOE and NNSA guidelines. Third level support for troubleshooting MicroSoft Windows OS issues. Advanced communication skills, including documentation, technical writing and user guides.
PROFESSIONAL Experience
2018-2019 Costco Wholesale
Front End Assistant
Cashier Assistant
Customer service
Cart stocking
2016-2018 Decks by Wes Inc.
Network Support Specialist/Solutions Architect/Bookkeeper
Network, user, software and hardware installation/configuration
Maintain network, user account and software security
Research and recommend hardware/software purchases
Implement solutions for a variety of computer infrastructure issues including repairing/rebuilding equipment, diagnosing and repairing network, server, printer and desktop hardware/software
Maintain/verify backups
Client estimate/billing breakdown and reports
Maintain business account expenditure/receivable records
2013 ENTERPRISE COMPUTING SYSTEMS, Los Alamos, NM
Technical Support
Implement solutions for a variety of computer infrastructure issues including repairing/rebuilding equipment, diagnosing and repairing network, server, printer and desktop infrastructure.
2012-2013 LOS ALAMOS NATIONAL LABORATORY (LANL), Los Alamos, NM
Network Infrastructure Enterprise
Senior Network Administrator/Solutions Architect
Troubleshoot and configure Systems Center Configuration Manager (SCCM) which serves Windows machines Lab-wide.
Senior Active Directory administrator, with primary focus on security.
Configured and implemented virtual clients and servers based on Clear Cube hardware.
VMWare administrator
Phone, Email, remote assistance support for systems administrators, end users
Create instruction manuals for Administrative/desktop users
2001-2012 LOS ALAMOS NATIONAL LABORATORY (LANL), Los Alamos, NM
Departmental Computing Solutions (DCS)
Senior Network Administrator/Solutions Architect
Developed Windows hardening solutions in conjunction with network administrators in compliance with Department of Energy (DOE) and National Nuclear Security Administration (NNSA)
Managed a network of over 12,000 Windows desktop and laptops remotely
Developed security patches in accordance with DOE, NNSA directives with NIST guidelines
Developed and remotely pushed Group Policy Objects (GPO’s) that configured computer settings, including security settings, to computers Lab-wide
Troubleshot and configured Systems Management Server (SMS) which serves Windows machines Lab-wide
Script/package/test software and security setting packages for enterprise wide distribution via SMS/SCCM and GPO
Configure queries for standards compliance
Skilled in troubleshooting Windows Server 2000/2003/2008/20012 and Windows XP/Windows OS issues
Active Directory administrator using Windows Server 2000/2003/2008/20012.
Participated in program/distribution package and configuration reviews
Research and test new tools for implementation in association with changing technology for the advancement of the enterprise
Legato network administrator for server backups
Detailed trouble tickets (issue and resolution) using Remedy ticket tracking software
Mentored student employees, teaching and assigning tasks inline with their path forward
Assist other team members to meet departmental and enterprise goals and deadlines
Formal presentation at the National Laboratory IT conference 2004
1998-2001 Los Alamos National Bank (LANB), Los Alamos NM
Systems Administrator- Computer Specialist/Web Designer
Installed hardware and software on desktop computers.
Configured servers.
Performed network administration.
Prepared and hardened systems in preparation for Y2K.
Server Administration for Windows NT 4.0 and Windows 2000
Log on scripts and batch files
DHCP server configuration
IP printing
Novel server admin
Complete installation and roll-out of software from creating admin installs to testing and deployment to users
Train users on financial institution standard software
MS Exchange 5.0 administrator
Built, tested, implemented and maintained modem pool for cost efficient multi user modem access
Technical writing and user training
Research and purchase of enterprise wide software
Upper level pc support (hardware and software)
Web design and maintenance using HTML, Java Scripting
Implemented Outlook Web Access mail client
PROFESSIONAL DEVELOPMENT
Microsoft Visual Basic Scripting -- 2006
Scripting Microsoft Windows Management Instrumentation -- 2006
InstallShield Admin Studio 5 -- 2004
Administrating Organizational Units Using MicroSoft Windows Active Directory – 2003
SMS Installer -- 2002
TCP/IP -- 1999
Windows NT 4.0 Core Technologies -- 1997
Windows NT 4.0 Server Administration -- 1997
Windows NT 4.0 Server in the Enterprise – 1997
AWARDS
Defense Programs Award of Excellence recipient 2005
Los Alamos Achievement Award recipient (2002, 2003, 2004)
LANL Star nominee 2007
REFERENCES
Wesley Moon: Business Owner/Manager Decks By Wes Inc.
Brady Burke: Business Owner/Manager Enterprise Computing Systems
Thomas Boomer: IT Consultant, Perspecta Engineering Services, LLC
Mark Wingard: Solutions Architect, Los Alamos National Laboratory
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