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Office Assistant Lead Teller

Location:
Dubuque, IA
Salary:
16.00
Posted:
August 07, 2021

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Resume:

Sandy Gilliam

**** ******* ******

Dubuque, IA.

414-***-****

**************@*****.***

OBJECTIVE: I am seeking a position with a company that has great values and morals so I will feel a part of something great; and also knowing I would have job stability as an employee. I want a company that I can grow with that will allow me to also utilize the diversity of my work ethnicity.

SKILLS & ABILITY: I can type 55 plus w.p.m. I also have over ten years of customer service experience, four years of banking experience, four years of call-center experience, as well as four plus years of warehouse experience.

EXPERIENCE:

Sedona Staffing/Heartland Financial

Item Processor

1398 Central Ave

03/2021-Present

Carefully analyze deposit tickets and checks and process and correct rejected items, no serial numbers, bad accounts, and no amounts.

Process work utilizing company systems so the banks can balance.

Use VisionIp to balance over 14 banks by processing correct banking information.

Data-entry 10 key daily.

Verify high priority banking information for customer’s with a request for re verifying large deposit amounts.

Utilize AnyConnect, Business Skype, Outlook, as well as Excel.

Duluth Trading Company

Picker/Packer/Machine Operator

7600 W. Chavenelle Rd

December/2020 –03/2021

Pick out orders by using a computerized SKU gun provided by company.

Packed others by utilizing company machinery to complete mass quantity of shipping in a small amount of time in a fast paced.

Used a put wall system and Bluetooth to sort out orders.

Used technology to put items back into the company system by using IRN.

Analyzed items to make sure they were ready for shipping to retail.

Harper’s trucking Assembly/ Office Assistant

Brown Deer, WI

11/2016-03/2020

Assembler/Office Assistant

Start of as an assembler but was promoted to an office assistant.

Separated different parts as they came down the assembly line.

Properly boxed parts as well as created boxes, labels, and etc.

After a couple years I was promoted to the Office Assistant position in which I had to create spreadsheets for different orders and clients.

Answered phone.

Create profit and lost statement, and budgeting.

Filed papers, made copies, and customer service.

US BANK

Personal Banker 1 (24hour Banking)

Greenfield, WI

10/2012-10/2016

Answered high volume calls regarding 24 hour banking.

Open checking, savings, credit cards, IRA’s, premier-lines and loans.

Filed disputes.

Provided balances, performed balance transfers, kept customer’s information confidential.

Exceed a monthly revenue for the company.

Community Financial Service Center

Lead Teller

2636 W. Fondulac

Milwaukee, WI

03/200*-******

Open and closed the currency exchange.

Cash checks after verifying signatures, funds, and no stops or holds.

Processed bill payments, Western Union transfers, Wisconsin D.O.T renewals and registration.

Balance Safe, and cash drawers.

Train other tellers.

Reverified teller’s drawer at the end of their shift to ensure accuracy.

Customer service and sales.

EDUCATION:

Waukesha County Technical College 06/2018-2020

COMMUNICATION:

I have a very profound communication skills. I also have emotional intelligence which gives me the knowledge of being a great team player or leader. I empathize with other and know how to ask probing questions to make sure that my peers or co-worker work well as a unit.

LEADERSHIP: I’d also taking courses on how to take the responsibility of a manager. My degree is in Business Management so I know the core of being a part of a successful business. I also a manager experience from Community Financial Service Center. I was also a key and vital part to the success of Harper’s trucking. I’m not with Harper’s Trucking because they relocated during Cov. 19 and I was not able to commute.



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