Control Room Manager

Bafunani Marry Mahlangu

**** ****** ******, ****** ********, Middleburg 1055, Middelburg, South Africa Mpumalanga 079*******/081*******

*************@*****.***

Jul 27, 2021

HR Department Steve Tswete local municipality

Dear sir/Madam

Thank you for taking the time to review my resume. I am interested in the control Room Oparator position within the municipality as advertised. My resume is enclosed for your assessment. Given my related experience and excellent capabilities, I would appreciate you're consideration for this job opening. My skills are an ideal match for this position.

I have 2 years experience as a control Room Oparator In one of South Africa's biggest and efficient security company, namely Bidvest Protea coin. I worked in the banking department. I also have Saps 9 years experience (volunteer) as a reservist constable. I completed my basic training in the Saps in 2006. I do have excellent Interpersonal and communication skills. I am computer literate, I also optained a listener suit certificate while at bidvest Protea coin.

I hope you will find that I am qualified for this position you are trying to fill. I appreciate your taking time to review my credentials and experience. Again thank you for your consideration Sincerely,

Bafunani Marry Mahlangu

Bafunani Marry Mahlangu

Middelburg South Africa Mpumalanga 079*******/081******* *************@*****.*** About Me Detail Info

Address

2118 Maraba Street, Mhluzi Location, Middleburg 1055 Middelburg South Africa Mpumalanga

Birth Date

03/July/1984

Summary

I'm a challenged orientated individual, a fast learner and very attentive to details and passionate about my work. I can also well in a team or as an individual. Education Steelcrest High School

1998 - 2003

Grade 12

Completed and obtained my national certificate

Gijima Training Academy

2018 - 2019

Control Room Oparator In Security

Completed and optained my national certificate through bidvest training academy

Experience South African Police Services

2006 - 2015

Reservist Constable

My duties included

Csc duties.

Crime prevention.

Docket opening and capturing.

Attending complaints (etc)

Bidvest Protea Coin

2018 - 2019

Control Room Oparator

Duties includes, straight liason with client.

Receiving, capturing and dispatching calls, complaints to relevant people for an effective service to client.

Telephone ethics.

Customer care.

Interpersonal skills.

Projects

Skills Telephone ethics

Computer skills

Interpersonal skills

Communication skills

Batho Pele principles

Interest Music, Travelling

References Philisiwe Sithole (Bidvest Protea coin) Administrator

Contact: 071*******

Office no: 087*******

Rendani Munyai (Bidvest Protea coin)

Former supervisor

Contact: 076*******

Trishinka Sighn (Bidvest Protea coin)

Former control Room manager

Contact: 063*******

Languages Zulu, English, Afrikaans, Ndebele

Social Profile Facebook:

marymkhabonia louw

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