Annetta Middleton, Customer Service Associate Expert

**** ***** **, ***** **********, 29406E, United States, 843-***-****, adn24k@r.postjobfree.com PROFILE Excellent communication skills with co-workers for 20+ years in an environment with over 40 employees. Accustom to working on demand professionally and efficiently with awareness of the customers demands and expectations. Provide trust and security in a very respectable manner when uncertainty or uneasiness occurs. Impressive listener. Natural leader. Establish teaching and learning techniques. Skill with gaining the attention of individuals among different personalities by experience of a school teacher for 5 years. EMPLOYMENT HISTORY

Jan 2001 — Feb 2021 First Operator, Agfa Corporation Goose Creek

• Input information accordingly to daily performing activities

• Record all new and unplanned events

• Perform routine checks of equipment and machinery being used throughout the day

• Troubleshoot unexpected occurrences in a timely manner in order to proceed to normal operations

• Prepare new and/or existing employees for their role and participation of daily duties in detail with support of any unclear assignments

• Train employees effectively implementing all company safety procedures

• Monitor signs and signals that may inhibit work flow

• Maintain the value of quality in all ongoing procedures Mar 1997 — Sep 1999 Certified Nurse Assistant, Hallmark Health Care Summerville

• Maintain records of residents care and condition progress

• Report and discuss any needs or wants of residents with Head Nurse

• Comfort residents and family members in need of emotional support Aug 1993 — Jun 1998 Teacher/Substitute Teacher, Charleston County School District Charleston

• Present subject matter to students assuring understanding using lecture discussions and role-play methods

• Tutor and assist individual students to master any learning weakness

• Daily use of computers, audio-visual aides and other equipments needed for assignments

• Participate in parent /teacher conferences

• Enforce administration policies and regulations governing students

• Acknowlege each student deserves a different approach EDUCATION

Jun 1988 — May 1990 Associate, North Greenville University Tigerville

• Major in Business Communication

HOBBIES Team mom for 15+ years, Counsel kids according to their needs, weakness and emotional distress, Host meetings with parents and children, Confidence builder and have been labeled as a Positive Thinker