CV: Themba Ndlela

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CURRICULUM VITAE

OF

Themba Ndlela

NAME : Themba Ndlela

HOME ADDRESS : * ********* ****

520220 Esigodini Location, Edendale

Pietermaritzburg

3217

NATIONALITY : South African

IDENTITY NUMBER : 980**********

LANGUAGES : Zulu

English

NOTICE PERIOD : 1 month

DRIVERS LICENCE : None

CONTACT NUMBER : 062-***-****

ALTERNATIVE NUMBER : 072-***-**** (Mother)

EMAIL ADDRESS : adn1vw@r.postjobfree.com

adn1vw@r.postjobfree.com

EDUCATIONAL HISTORY

SECONDARY EDUCATION

INSTITUTION : Edendale Technical High School

YEAR : 2015

HIGHEST STANDARD : Grade 12 (Matric)

SUBJECTS : Accounting

Economics

English

IsiZulu

Life Orientation

Tourism

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TERTIARY EDUCATION

INSTITUTION : IIE Varsity College (PMB Campus)

YEARS : Feb 2020 To date (Incomplete)

QUALIFICATION : Higher Certificate in Human Resources Management Practice

MAJORS : Human Resources Management

Business Management

Introduction to Personal Computers

OTHER TRAINING/COURSES

Express University Online – EU Certifications (Outside Sales, Inside Sales, Business Management, Front Office Coordinator) – 2019 to current

Pietermaritzburg Chambers of Business – Telephone Reception - 2019

Whizzkids United Health Academy – Game Changers Programme – 2018

KZN Language Institute – English for Leaders’ – Part-time English course - 2018

AIDS Training Information and Counselling Centre – Peer Education Course - 2018

KwaDambuza Youth Development Centre – End User Computer & Life Skills – 2017

JumpStart – Life Skills Empowerment Course - 2017 SKILLS COMPETENCY

Motivation

I am a competent and goal orientated young lad who is hard working and committed. I matriculated in 2015 and furthering my education at Varsity College doing only first year of Higher Certificate in Human Resources Management Practice. I enrolled in a programme at Whizzkids United in 2018, which empowers unemployed youth and make them employable. As part of the programme curriculum, I was transferred to an internship at Express Employment Professionals in January 2019. My objective as a self-driven lad is to not only be part of an organisation but be an asset to that specific organisation.

Computer Literacy

E mail (Gmail, Outlook, and Yahoo)

Google Chrome

Internet Explorer

Microsoft Excel

Microsoft Outlook

Microsoft PowerPoint

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Microsoft Publisher

Microsoft Word

Q4 System (Express In-House System)

Microsoft Teams and TeamViewer

Social Media (LinkedIn, Facebook, Instagram, and WhatsApp) Skills

Communication skills- I can communicate with different people in a respective manner and polite manner and I can say this is my work strength as I have most experience in this as relating to the positions and job duties I have.

Typing Skills- Most of my experience required a use of computer therefore, I frequently using the device enhanced my skill.

Facilitation Skills- When I was in Whizzkids United, I was responsible to facilitate children with their homework and monitor the use of the library as to how the children use the facility.

Team leadership- During my time at Whizzkids United I was the one responsible to make sure that the preparations for events are making progress and was also responsible to report feedback to our Co-ordinator.

Multi-tasking skills- I can do many things at once, I handle the switchboard while uploading information on the databases and doing reference check-ups in my current positions, but I always meet the deadline.

Pay attention to detail- I have written a lot of Invitation and Sponsorship letters to organisations for events during my time at Whizzkids United.

Good Telephone Etiquette- Most of my experience required a need to use the phone e.g., Invitations, sponsors, enquiries.

Good organizational skills- When planning events at Whizzkids United we had to work with a lot of different people hence patient and persistent was required Certificates/Achievements

Express Employment Professionals – Employee of the month KwaDambuza Youth Development Skills Centre – Best Outstanding Performing Student in 2017

KZN Language Institute – English for Leaders certificate ATICC – Peer Education Certificate

JumpStart – Life Skills Empowerment certificate

Express University Online – EU Certification Outside Sales (RSA) Pending certificates

Express University Online – EU Certification Inside Sales, EU Certification Business Management, EU Certification Front Office Coordinator Reason: They are still pending, and I will get them next year CV: Themba Ndlela

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EMPLOYMENT HISTORY

SUMMARY

25 Feb 2020 To current : Express Employment Professionals PMB

- Assistant Administrative Specialist and Recruiter/Online Recruiter 12 Jan 2019 To 25 Feb 2020 : Express Employment Professionals PMB

- Front Office Coordinator

5 May 2017 To 12 May 2017 : Mr Price Apparel - Store Associate Employer : Express Employment Professionals

PMB

POSITION Assistant Administrative Specialist and

Recruiter/Online Recruiter

PERIOD OF EMPLOYMENT 25 Feb 2020 To current

REASON FOR LEAVING Better opportunity.

RESPONSIBILITIES/DUTIES

Recruiter/Online Recruiter

Design and implement overall recruiting strategy.

Develop and update job descriptions and job specifications.

Perform job and task analysis to document job requirements and objectives.

Prepare recruitment materials and post jobs to appropriate job board/newspapers/colleges etc.

Source and recruit candidates by using databases, social media etc.

Screen candidates resumes and job applications.

Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule.

Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes.

Monitor and apply HR recruiting best practices.

Provide analytical and well documented recruiting reports to the rest of the team. Assistant Administrative Specialist

Maintain polite and professional communication via phone, e-mail, and mail.

Anticipate the needs of others to ensure their seamless and positive experience.

Handling office tasks, such as filing, generating reports and presentations, setting up for meetings, and reordering supplies.

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Employer : Express Employment Professionals

PMB

POSITION Front Office Coordinator (Intern)

PERIOD OF EMPLOYMENT 12 Jan 2019 To 25 Feb 2020

REASON FOR LEAVING Promoted.

RESPONSIBILITIES/DUTIES

The Front Office Coordinator (FOC) is generally the first contact that any person visiting an Express office has and, in most cases, is the foundation upon which the person’s overall impression of Express is based. It is the FOC’s responsibility to answer telephones, greet visitors, administer employment forms, administer skills evaluations, monitor the office’s appearance, and participate in achieving the overall goals of the office.

Create a positive first impression for all in-person, telephone, and electronic inquiries.

Welcome all applicants and visitors promptly with a warm greeting.

Answer all telephone calls by the third ring. All contacts with office should be handled in a professional and courteous manner.

Determine callers’ needs and answer their questions, resolve issues, or route calls, as necessary.

Document 100% of Inquiry Calls in the automated system.

Review and respond to all online applications daily.

Document applications and related contact information in the Express automated system in an accurate and timely fashion.

Manage applicant flow and assist with recruiting efforts.

Review applicants for possible fit with open Job Orders and coordinate setting up interviews with Staffing Consultants.

Maintain a ratio of scheduled interviews to interviews completed as close to 100% as possible, ensuring applicants are interviewed and processed efficiently.

Administer skills evaluations and review for completion, providing instruction and encouragement.

Assist with recruiting efforts.

Handle office administration on an as-needed basis.

Enter applicant data from employment applications into the automated system.

Type correspondence, prepare mailings, and update mailing lists as needed.

File applications, associate paperwork, and other documents.

Maintain confidentiality of all processed documents.

Collect timecards and process payroll.

Support office team as needed.

Maintain an orderly office appearance.

Ensure adequacy of all office supplies and forms.

Perform other related duties as necessary and assigned. Assist with inside sales efforts as needed.

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Make appointment setting and Most Placeable Candidate (MPC) calls as directed.

Convert 100% of Employment Verification Calls into sales or recruiting calls. Conduct business in accordance with Express Guidelines and applicable Federal/State Legal Guidelines

Work in accordance with the Express system.

Develop a thorough knowledge of the staffing and placement services offered by Express.

Maintain an understanding of various employment-related documents and materials. Achievements

Express Employment Professionals Employee of the month - June 2019 Employer : Mr Price Apparel

POSITION Store Associate (1 month)

PERIOD OF EMPLOYMENT 5 May 2017 To 12 May 2017

REASON FOR LEAVING Training.

RESPONSIBILITIES/DUTIES

Welcome and answer questions from customers regarding goods or services solid.

Maintain a clean and organized storefront that aligns with the company's image Monitor store displays and keep all areas well-stocked. Make managers aware of items that have solid out or need ordering. Handle the monetary transaction of customers making purchases. Assist in the stocking and organizing of the stockroom. Assist customers in the fitting rooms by bringing additional clothing options or multiple sizes.

Properly process returns and coupons aligning with the company's stated policy and procedures.

REFERENCES

EMPLOYER : Express Employment Professionals

REFEREE : Reynold Easthorpe

DESIGNATION : Owner/Managing Director

PHONE NUMBER : 082-***-****

EMPLOYER : Express Employment Professionals

REFEREE : Carmen Olivier (Ex-Mentor)

DESIGNATION : Staffing Consultant (No longer working there) PHONE NUMBER : 076-***-****

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