KABITANYA HELLEN
Email: *****************@*****.***
PERSONAL STATEMENT
A result driven, resourceful, flexible, organized and adaptable individual who is seeking a new challenging career with considerable working experience in various office environments. My attention to detail and excellent time management skills means that every task is completed efficiently and to the highest possible standard. I am a hard-working individual who strives to achieve the best in all areas and I am always eager to learn new skills and advance my career. I have a calm and patient deposition meaning that I am able to work effectively under pressure and focus on the task at hand. I work well in teams but also independently. I have excellent communication skills both orally and verbally and pay greater attention to details in my work. I am dedicated and keen to improve any experience for the benefit of me and the company that I work for. I am a very motivated person who is very keen to have a successful career. I am now looking forward to making a significant contribution to an institution that offers a genuine opportunity for progression.
EMPLOYMENT HISTORY
August 2019 - date
Sales Agent, Britam Insurance Co Uganda Limited
While here, I am in charge of selling insurance policies and acted as an intermediary between customers and the insurance company. In this role, I sought potential clients, and helped them to choose the most suitable type of insurance.
Participated in various incentive programs and contests designed to support achievement of company goals and objectives.
Sought out new clients and developed clientele by networking to find new customers and regenerate lists of prospective clients. Built client relationships within local communities
Selling a multitude of insurance products.
Exhibited superior customer service by helping clients find suitable coverage according
To their assets as well as following statutory guidelines.
Serviced and maintained renewal policies above and beyond customer expectations
resulting in higher retention figures.
Acquired appointments by being upbeat, persuasive and informative about all products for sale and closed sales by meeting with clients within an organized time schedule,
obtaining outstanding rapport, presenting the material with clarity and enthusiasm.
Maintained position among top 10 salespersons consecutively over several months.
June - August 2019
Intern, Bugiri Municipal Council
In this position, I participated in procurement of goods, prepared comparative bid analysis and ensured all logistics are in line with donor rules.
Facilitated the quality and quantity control of procured goods and services as per
Specifications and arrangements set out in requisitions and purchase orders.
Participated in procurement of goods and services in compliance with the procurement
policy.
Prepared the comparative Bid Analysis for procurement and ensured that the information on the bid analysis and accompanying documents are correct and ensured that all the
Procurements are done according to the policy.
Ensured that all procurements and logistics are in line with donor rules and regulations.
Participated in procurement packages for final payment
Performed other related duties and activities as instructed by the supervisor.
Participated in the receding and inspection of goods.
Ensured proper record keeping of the goods received in the store.
(Recent Employer) Ayo Uganda Limited. Telesales Agent
Place phone calls to potential customers to educate them on services and products offered by the company.
Ask questions to understand customer requirements and close sales.
Attend meetings to learn about new products and services or changes in current ones
Answer phone calls from customers with inquiries or complaints, and resolve
the issue as quickly as possible
Update customer information in the database.
EDUCATION
2016 - 2019
Bachelor's degree in Procurement and Logistics Management
Kyambogo University
2014 - 2015
Uganda Advanced Certificate of Education
Rubaga Girls’ School
2010 - 2013
Uganda Certificate of Education
Tororo Girl’s School
Additional certificate
Certificate of proficiency (cop)
Insurance training college
LANGUAGE PROFICIENCY
Language
Spoken
Written
English
Excellent
Excellent
Lusoga
Good
Fair
Luganda
Fair
Fair
REFEREES
Mr. Waiswa Charles, +256******** ********@*****.**.**
Mr.Mutebi Wilson, +256*********
******.******@***.**.**
Trainer at Mtn Ayo micro insurance.
Mr. Isaac Mugoya, +256********* **********@*****.***
Team leader Mtn Ayo Micro insurance
Mrs. Mirembe Christine, +256*********
***************@*****.***
Procurement officer, Bugiri Municipal Council.
Certification
I, KABITANYA HELLEN, certify that to the best of my knowledge and belief, this data correctly describes me, my qualifications, and experience.
Signed.