Administrative Assistant Office Manager
Resume:
Rebecca Wood-Callahan
Orlando, FL
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Award-winning key-holder and lead-bartender with 18 years experience developing and running cocktail programs in night clubs, restaurants and resorts. Seeking the opportunity to lend my creativity and knowledge to a restaurant or bar with a commitment to innovation and cost-effectiveness. Experienced, motivated and energetic leader that would make a integral contributor to your team. QUALIFICATIONS
• Cocktail list development
• Anticipating guest needs
• Suggestive selling
• Conscious of costs, pricing and loss
• Outstanding customer service
• Ordering wine, beer and liquor
• Excellent judgment
• Problem solving
Authorized to work in the US for any employer
Work Experience
Server / Bartender
Salty Rim Bar and Grill at Margaritaville Resort Orlando December 2018 to Present
Delivered quality food and beverage service to guests in an environment of fun and escapism. Assisted in the creation and marketing of specialty drinks and events. Executed impeccable service on the beach as well as table-side and at the bar Numerous award pins for service and guest interaction. Lead Bartender
Sheraton Vistana Resort - Orlando, FL
February 2012 to December 2018
Delivered quality food and beverage service to guests in a responsible manner. Maintained full knowledge of all menu items, contents and preparation methods. Maintained bar stocks, replenishing daily as necessary. Served each guest with a sincere, positive, pleasant and enthusiastic attitude. Training Newly Hired Admin
Sheraton Vistana Resort
July 2015 to October 2015
- setting up new accounts and security clearances
- upkeep of accounts during time of transition
Assistant to the Director of Beverage, Food and Retail / Admin Sheraton Vistana Resort - Orlando, FL
September 2014 to October 2015
Administrative Assistant/Office Manager
Sheraton Vistana Resort - Orlando, FL
September 2014 to February 2015
• contributing member of the team to revamp and refine the concept of the main restaurant on the resort
• cost analysis, menu development, training and design of physical building
• member of task force to work with finance team to streamline bar/server/retail checkouts
• billing, coding, updating licenses, scheduling trainings and ensuring the distribution of benefits, awards and recognition
• catering and event coordination
Major Contributor
March 2012 to October 2012
December 2015.
Awarded Quarterly Award for Excellence Q4 2012, Q2 2013, Q2 2014, and Q4 2014. Outstanding Performance Award for the 2012 Year representing the entire Food and Beverage Team. Consistently rated at Exceeding Expectations or Outstanding on Yearly Performance Mangement Process Reviews.
Nominated for the FLHLA Golden Pineapple Award for Food and Beverage Employee of the Year (2012). Developed innovative beverage menu as well as contributed to the asthetics for rethememing an auxilary outlet.
Education
Bachelor of Science in Sociology
University of Utah Salt Lake City - Salt Lake City, UT 2010
Skills
• Bartending
• Restaurant Experience
• Catering
• Event Planning
• Serving Experience
• Banquet Experience
• POS
• Office Management
• Insurance Verification
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