PROFESSIONAL SUMMARY
SKILLS
EXPERIENCE
EDUCATION
RENE L
SIROIS
R
** ****** **, *** *, Quincy, MA 02169, 617-***-****, ****.******@*****.*** Dedicated professional with demonstrated strengths in customer service, time management, and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals. Business management Social media control Schedule coordination Administrative oversight Marketing and advertising Budget administration Owner May 2013 - March 2020
Hello Housekeeping Quincy, MA
Kept business operations on sound financial footing with effective forecasting, budget management, and resource allocation.
Built competitive edge with well-planned growth and strategic business development. Handled all administrative requirements, including records management, legal compliance, and tax submissions.
Managed business accounts by networking and communicating with crucial account decision-makers to review service delivery and explore opportunities to develop new business. Created culture focused on customer service and satisfaction, resulting in improved customer loyalty and retention.
Increased revenue and reduced risk by enforcing company policies and improving operations. Met with prospective clients to present company offerings, discuss products, and showcase service solutions.
Drew up service contracts and worked with clients on all closing agreements for contracts. Identified areas for expansion by analyzing market, consumer trends, and competition. Supervised facility operations in home office and at remote locations, ensuring safety and functionality of services.
Identified and corrected deficiencies with forward-thinking approaches to address organization-wide and department-level problems.
Interviewed, hired, and trained department managers in using an inclusive management style. Directed the development, implementation, and management of products and services. Diploma May 1995
North Quincy School, Quincy, MA
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