Service Coordinator Case Manager
Resume:
Shawneca Nichole Johnson
Atlanta Ga 30349
*******.********@*****.***
Objective
Dependable hardworking self-starter with a positive attitude looking to obtain a social service
oriented position where I can utilize my passion for helping and assist to bridge the gap for our
communities vulnerable populations.
Work Experience
National Church Residences
Resident Service Coordinator
September/2018 - Current
* Coordinate referrals to community services by advocating for individual’s needs and
addressing roadblocks.
* Complete assessments to determine each residents individual needs in effort of
assisting them to age in place
* Complete daily documentation of interactions and interventions provided to each
resident
* Perform annual recertification’s and renewals of DFACS Food Stamp and Medicaid
benefits via community partnership
* Provide effective problem resolution on case by case basis which may some lead to
escalation of APS involvement
* Maintain files concerning confidential information and release of information for
services provided
Community Support Services
Assertive Community Team Case Manager
January/2013 — July/2016
* Maintain case load of 96 individuals with severe and persistent mental illness through
frequent community contacts to illustrate objectives of each treatment plan
Peer Support Specialist
July/2016 — July 2018
* Assist residents of permanent supportive housing apt blg. to improve coping skills,
practice and build on ADL’s depending upon ones need. Encourage medication
compliance
Education
The University Of Akron
Associates Degree Community Services Technology, Degree obtained July 2012
Contact this candidate