ASHVINI KUMAR

GUEST SERVICE ASSOCIATE

Institute Of Advanced Management

B.A. in Hospitality Management

Year-3 Aggregate:

Year-2 Aggregate: 59.44%

Year-1 Aggregate: 62%

Sri Sankar College, Bihar

Higher Secondary

BSEB

Aggregate: 51%

Gems English School, Bihar

Secondary

ICSE

Aggregate: 61%

President and founder of the El Dorado Social Media Society

Creekroad High School

High School Diploma, Class of 2011

Maintained a GPA of 4.0

Graduated valedictorian

Co-captain of the cheerleading team

Managing Editor for the Creekroad Weekly Tribune

Personal Skills

Education

Work Experience

Education

Language known: Hindi and English

Computer Skills: Excel, Words, Power Point

Interest and Hobbies: Watching movies, Travelling, Sports

Personal Information

Email: adn1jy@r.postjobfree.com

Phone: 078********

Address: Bihar

D.O.B: 26.02.1998

Objective

To achieve fame & become a good professional by exhibiting skills & capabilities in the field of hospitality.

Industrial Training

NAME OF HOTEL: Vivanta By Taj, Kolkata

DURATION: 22 Weeks

Departments Trained in

Housekeeping

Room servicing

Setting the floor pantry.

Food and Beverage

In room dining(delivering food to guest)

Restaurant set up for breakfast & lunch.

Food Production

Cutting and chopping.

Providing assistance to my senior chefs with respect to Mise-en-place.

Live counter.

Front Office

Printing and resolving of any discrepancies in reports.

Guest escorting, Giving wake up call.

Vivanta By Taj, Kolkata (From 2020 January to Till the date)

Guest Service Associate in Housekeeping

My job entails to provide the guest a clean and homely ambience as hotel is considered as their second home. So I keep the room clean and maintain the hygiene and beauty of the room. I sometimes make small art to make the guest happy and have them the best experience of their stay.

Besides those duty I prepare inventory report and help my co-workers and seniors when they need any assistance of any thing.

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