Personal Shopper Customer Service

CASEY PALMA

Fremont, CA · 510-***-****

adn1jx@r.postjobfree.com

EXPERIENCE

**** – PRESENT

PERSONAL SHOPPER, Instacart, Fremont, CA

Provides on-demand customer service, delivering groceries to customers

Ensures quality by carefully checking accuracy of order before delivery

Proactively notifies customers if items are not available

2017 – 2019

CUSTOMER SERVICE REP, enjoy technology, Burlingame, CA

Delivered new electronics, set up and trained customers on use and best practices

Offered solutions tailored to customers’ specific needs related to new products

Planned out daily tasks and routes for efficiency

Assisted with the hiring and training of new employees

2013 – 2017

TEAM MEMBER, whole foods market, San Francisco, CA

Seafood Dept: Set up and maintained seafood counter and on-floor merchandising

Cut, prepared, and packaged seafood

Backup scan specialist, assisting in weekly weight and measure audits as wells as scanning the sales floor for promotion tags

Specialty Dept: Maintained appearance of beer/wine department including receiving and assisting customers with item selection

2011 – 2012

TEAM MEMBER, whole foods market, Redwood city, CA

Cashier: Handled cash, including end-of-day register accounting

Assisted customers on the floor, assisting with finding items and expediting the return process

Performed miscellaneous duties as assigned, including maintaining appearance of parking area and assisting with inventory

EDUCATION

2009

CERTIFICATE, mission valley rop, fremont, ca

Completed Pharmacy Tech program

2009

HIGH SCHOOL DIPLOMA, american high schoo, fremont, ca

SKILLS

Customer service

Interpersonal communication

Efficiency

Training

Contact this candidate