Shirley P Speight
Wilson, NC 27893
Phone: 252-***-****
Email: adn1h5@r.postjobfree.com
Objective
Experienced customer service representative eager to improve customer relations in an organization. Employment History
Sales Representative, Sales Representatives, Services, All Other 02/2018 - Current Farmers Home Furniture 1301 Ward Blvd, Wilson, NC Listened and responded to customers' questions.
Interacted with customers to handle complaints and provide information about an organization's services. Listened to customers' questions and concerns, and provide answers or responses Provided information about furniture, appliances, or electronics and services Took orders, calculated charges, and processed billing or payments Handled complaints
Recorded details of customer contacts and actions taken Answered questions or requests from customers or the public. Interacted with customers face to face, or by email or live chat. The selling of furniture and appliances, electronics is the main job, helped generate sales while providing information about the merchandise or services.
Used telephones, e-mail and software to contact and provide services to customers Assisted clients in completing financial applications for financing. Salesperson, Customer Service Representatives
04/2017 - 11/2017 JCHarris Cadillac
Listened and responded to customers' questions.
Interacted with customers to handle complaints and provide information about an organization's services. Listened to customers' questions and concerns, and provide answers or responses Provided information about vehicles and services
Took orders, calculated charges, and processed billing or payments Handled complaints
Recorded details of customer contacts and actions taken Answered questions or requests from customers or the public. Interacted with customers face to face, or by email or live chat. The selling of vehicles was the main job, helped generate sales while providing information about the vehicles or services.
Used telephones, e-mail and software to contact and provide services to customers Assisted clients in completing financial applications for financing. Salesperson, Driver/Sales Workers
02/2017 - 05/2017 LBJ Chevolet
Listened and responded to customers' questions.
Interacted with customers to handle complaints and provide information about an organization's services. Listened to customers' questions and concerns, and provide answers or responses Provided information about vehicles and services
Took orders, calculated charges, and processed billing or payments Handled complaints
Recorded details of customer contacts and actions taken Answered questions or requests from customers or the public. Interacted with customers face to face, or by email or live chat. The selling of vehicles was the main job, helped generate sales while providing information about the vehicles or services.
Used telephones, e-mail and software to contact and provide services to customers Assisted clients in completing financial applications for financing. Sales, Sales Representatives, Services, All Other 10/2015 - 04/2016 Gabe Rowe Nissan 851 N Wesleyan Blvd, Rocky Mount, NC Listened and responded to customers' questions.
Interacted with customers to handle complaints and provide information about an organization's services. Listened to customers' questions and concerns, and provide answers or responses Provided information about vehicles and services
Took orders, calculated charges, and processed billing or payments Handled complaints
Recorded details of customer contacts and actions taken Answered questions or requests from customers or the public. Interacted with customers face to face, or by email or live chat. The selling of vehicles was the main job, helped generate sales while providing information about the vehicles or services.
Used telephones, e-mail and software to contact and provide services to customers Assisted clients in completing financial applications for financing. Sales Person, Retail Salespersons
12/2013 - 06/2015 JC Harris Cadillac 403 Ward Blvd, Wilson, NC Listened and responded to customers' questions.
Interacted with customers to handle complaints and provide information about an organization's services. Listened to customers' questions and concerns, and provide answers or responses Provided information about vehicles and services
Took orders, calculated charges, and processed billing or payments Handled complaints
Recorded details of customer contacts and actions taken Answered questions or requests from customers or the public. Interacted with customers face to face, or by email or live chat. The selling of vehicles was the main job, helped generate sales while providing information about the vehicles or services.
Used telephones, e-mail and software to contact and provide services to customers Assisted clients in completing financial applications for financing. Salesperson Driver, Driver/Sales Workers
06/2011 - 11/2013 LBJ Chevrolet Inc
Listened and responded to customers' questions.
Interacted with customers to handle complaints and provide information about an organization's services. Listened to customers' questions and concerns, and provide answers or responses Provided information about vehicles and services
Took orders, calculated charges, and processed billing or payments Handled complaints
Recorded details of customer contacts and actions taken Answered questions or requests from customers or the public. Interacted with customers face to face, or by email or live chat. The selling of vehicles was the main job, helped generate sales while providing information about the vehicles or services.
Used telephones, e-mail and software to contact and provide services to customers Assisted clients in completing financial applications for financing. Salesperson, Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products 03/2010 - 03/2011 Don Bulluck Chevrolet 1920 N Wesleyan Blvd, Rocky Mount, NC Listened and responded to customers' questions.
Interacted with customers to handle complaints and provide information about an organization's services. Listened to customers' questions and concerns, and provide answers or responses Provided information about vehicles and services
Took orders, calculated charges, and processed billing or payments Handled complaints
Recorded details of customer contacts and actions taken Answered questions or requests from customers or the public. Interacted with customers face to face, or by email or live chat. The selling of vehicles was the main job, helped generate sales while providing information about the vehicles or services.
Used telephones, e-mail and software to contact and provide services to customers Assisted clients in completing financial applications for financing. Education History
Issuing Institution Location Degree Received Course of Study Wilson Community College Wilson, NC 1 Year at College or a Technical or Vocational School Criminal Justice Attended did not complete.
Elm City High School NC High School Diploma Business Curriculum References Available on Request