Raymond Wanderer

** ***** **** ****

Phone: 215-***-****

Levittown, Pa 19054

Cell: 267-***-****

adn1e8@r.postjobfree.com

Professional Overview

●Fully committed to providing the highest possible standards of customer service and support.

●Proven ability to train, supervise, motivate, and evaluate staffing.

●Ability to build positive relationships and communicates effectively with all co-workers and clients.

●Entrusted with the most complex customer service issues as a result of exceptional ability to promptly resolve concerns and satisfy customers.

●Self-starter; can be depended on to complete a task under minimal supervision.

●Highly experienced in all mailroom functions and equipment.

●Understands and appreciates the importance of a job well done.

Work Experience

Cushman & Wakefield September 2017 to Present

Office Service Associate

Princeton, NJ

●Managed all mail, distribution, and copy centers.

●Preformed all functions including faxing, mail, copying, binding, fulfillment, and light maintenance.

●Ensured the operating and quality standards were met based on service objectives.

●Maintained accuracy of required reports for volume tracking.

●Maintained daily logs of measurements and other accountable items to insure service level agreements.

●Consistently praised by management for the quality and timeliness of reports, attention to detail, exemplary customer service delivery and team-player attitude.

●Managed all records including file creation, storing, and preparation of offsite storage.

MCS Group August 2013 to July 2016

Site Manager

Mount Laurel New Jersey

●Overseen and preformed all Copy Center functions including binding, scanning, fulfillment,

and Marketing proposal creation

●Administered all copy machines and binding equipment.

●Managed all paper supplies

●Performed special projects for the Marketing department

Pitney Bowes Management Services January 2007 to October 2009

February 2011 to June 2013

Customer Service Team Lead

Princeton, New Jersey

●Overseen and preformed all mailroom functions including faxing, scanning, copying, mail sorting and delivery, accountable packages, supply management, reception, and conference room set-ups.

●Administered all copy machines and binding equipment.

●Created and implemented site profile and procedure manual.

●Preformed training and evaluation of all staff members.

●Focal point of communication with client and company personnel.

DTI October 2009 to December 2010

Site Manager

Princeton, New Jersey

●Managed the day-to-day operations of facility and staff including faxing, copying, supply ordering, binding, scanning, incoming and outgoing mail, accountable packages, reception coverage, and conference room set-up.

●Handled formal contact with client on a daily basis.

●Maintained all supplies and equipment.

●Developed and implemented Site procedures manual.

ACS June 2005 to August 2006

Mail Center Supervisor

Hamilton, New Jersey

●Overseen and managed scanning operation, balancing department, and check resolution department.

●Created and implemented records procedures.

●Responsible for receiving and processing of all New Jersey’s child support payments.

●Maintained the safe operation of all scanning and processing equipment.

Education

Bucks County Community College 1989

Physical Education

Associates of Arts

Newtown, Pa, USA

Contact this candidate